The Verizon store on Brevard Rd. in Asheville provides a friendly and helpful in-person experience for customers. Customers appreciate the courteous and thorough assistance from staff members, who help with upgrading phones, transferring data, and adding new lines of service. Several reviews highlight the excellent customer service, with staff members like Wes, Dylan, Zach B, and Zach Adair receiving praise for their professionalism, kindness, and willingness to go above and beyond to ensure customer satisfaction. Customers from different states, including Ohio, have had quick and smooth experiences, whether replacing a broken phone or upgrading to new models like the iPhone 16 Pro. The store offers assistance with Verizon plans, wireless accessories, and exclusive services, often at competitive prices. Many reviewers recommend this location for its helpful staff and efficient service, making it a trusted place for Verizon customers in the Asheville area. Overall, the store is known for its great customer care, expert help, and positive shopping experience.
Zack was an amazing help in getting my phone upgraded he answered all of my questions and has gone the extra mile will be going back to see him in the future
July 2025
Dylan was the best! We are from Ohio and on vacation here in Asheville. My wife dropped and broke her phone. Dylan had us up and running again with a new phone at a great price in just a couple of hours.!
July 2025
Wes Smith at the Brevard location was the Best!! Wes was very helpful, courteous, and throughly explained everything to my husband and I. Great customer service and a kind, friendly young man. Thank you, Wes!
