Had a package that required a signature. The driver Never came to our home, only left a note saying they missed us. Tried to call but kept referring us to the website to have our package delivered to an access point… 16 miles away And wanted to charge us $6 to deliver there ….TERRIBLE SERVICE
January 2024
I would like to compliment Daniel at the ups customer care center in Asheville. He was extremely helpful to us trying to get my fiances new computer before the long new years eve weekend! Sometimes i think customer service in this country isdead. Then i meet people like Daniel!! A credit to your company!! Thank uou so much... read full comment
December 2023
While I don't have very much trust in any of the postal services are country can afford, at this particular location, there is at least one employee that gives me hope. Albert was very accommodating and honest and made a difficult task easy. I hope all my future interactions with UPS in the future can compare.
