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March 2024 by Grace Mckeon
Noah is super, smart and passionate about mail! Everyone who works here is brave. Before leaving a bad review, maybe you should ask yourself if you’re jealous you aren’t them.
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February 2024 by Rae Macy
This is my go to store. Great service! Great manager!
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February 2024 by Bryce Wootton
Went here to ship an opened box of AirPods to my sister. Brand new. I went through Belmar he seemed thorough and adamant to help. Asked if I wanted a box to put them in with bubble wrap to insure that they remained undamaged. I agreed paid the $35 and left. I got a call a few days later from my sister and found out that the AirPod case arrived empty and only one AirPod was in the box… she called this location and asked for security camera footage. Then magically the missing AirPod was found. I am not pleased with the service I received from this location.
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February 2024 by Madison G
I’ve always loved doing business here. Everyone has been extremely helpful and kind. Never had a single issue out of the hundreds of times I’ve done business here. Until they hired gollum to work front of house with customers. For some reason this creep constantly remembers me and makes remarks that are seemingly meaningless but not harmful. Until he thought it would be a good idea to first directly address me, as if I know or would ever associate with someone like him and secondly, to tell me that I was “getting too much free tape” and that they have tape for sale. My initial reaction was just pure shock, so naturally I laughed in his face and walked out. However after processing what happened I began to feel deeply disturbed that he would intentionally try to call me out and humiliate me for being a normal person just trying to drop off an Amazon return. The manager Josh is extremely kind and was very helpful. Maybe gollum will learn a lesson on customer service and save his bad attitude for himself.I believe he goes by Belmar.. and he can have his precious tape. I hope he’s gone soon because I’m tired of looking at him
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January 2024 by Jessica U
Everyone here is always so kind and nice. New store design is great!
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December 2023 by Scot Walker
We HIGHLY recommend The UPS Store on Tunnel Road. The support that we received from Josh and his team was vital to our successful relocation to the Netherlands. Their outstanding service was a great comfort to us.
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December 2023 by Milt Butterworth
The staff was attentive, committed, efficient. Good experience. Glad this store is nearby.
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December 2023 by Ali Ester
Horrible experience with the young lady with the long hair. Usually there is no issues at this store, but she was extremely rude and passive aggressive, for no reason at all. Unprofessional and not at all necessary.
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November 2023 by Josh Rips
I like this store. Good people, good service, notary, etc. Never been disappointed here.
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October 2023 by Kat
The staff here is absolutely delightful. At times, owning & operating a small business can be a bit of a handful, but they're always so helpful. Label printing, scanning, faxing or shipping, they handle it all & exceptionally well. They're an intricate part of my business & I cannot thank them enough.
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July 2023 by Kerry Rice
I have gotten to where if Beler is working and another employee, I will always make sure I get to go through the other employees line. He is really just a bummer to interact with. He is very rigid, acts like he's better than the other employees, and it's just irritating. I really don't like leaving this type of a review but after several experiences with him it feels necessary. Some people just aren't meant to work in customer service.Only gave 3 stars because of the sweet lady that was working today too. Beler would have gotten zero stars if possible. I wish I would have gotten her name. She was helping an elderly lady that Beler was previously "helping". I think if she had not taken over, that elderly lady would be leaving a negative review too.
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May 2023 by Sandra B.
Best UPS store ever. The people are extremely patient and kind. It's well organized, clean and friendly. We should support this store as much as we can. They are excellent.
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February 2023 by Heather Hall
I had two Amazon returns with labels. I went in and was out in less than 30 seconds. So refreshing! I’ll never ever go back to the mouth of hell that is Westgate. Thank you for the quick service.
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January 2023 by bridges050603
Very crowded! But the associates worked hard to get us all served quickly.
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January 2023 by Donnie Waid
They always do a great job for me. Josh is always on it. Keeps it moving. And always friendly.
