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November 2023 by Wonder Pines
Manager Josh needs an attitude adjustment. He is very disrespectful an does not know how to treat a customer. Lost my business today.
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August 2023 by Allison M.
Went in here the other day to get a part for a friend. She called ahead and they set it aside for her. It was ready whenever I got there in two hours.The front desk greets you right as you walk in. I found the staff to be incredibly kind and helpful. They actually had a surprising amount of cat food which was pretty mind blowing. I think they have a lot of pet stuff actually. Some of it was on sale, but in general it's normal And or expensive prices. Very clean store. A little hard to get into but good parking.
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July 2023 by andrewmoore12341
I went in today to buy a $220 grill, $40 grill cover, and $60 propane tank. They had four of the grills I wanted, all of which were already assembled. The assembled grill would not fit in my car, which has more room than any vehicle up to a pickup truck. I told the three employees at the front desk my dilemma. No solution was offered. I drove down the road and spent my $300 at a competitor.
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June 2023 by Heavy Metal Church
This place was amazing! Newly renovated it is the largest Tractor Supply I have ever seen and the cleanest and most organized. The staff walked outside to help me with my Jet Ski trailer so that we could find the right hub. The four staff members I dealt with were super nice, informative and this was the greatest experience I have ever had with this company. We are from out of town heading to the coast and I recommend this place hands down
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June 2023 by Vitaliy Kushtan
Tractor Supply never fails to impress! With their impeccably organized shelves, convenient in-store pet clinics, extensive selection of cool items, friendly and helpful staff, and fair pricing, they truly excel. Whether you're looking for farm supplies, pet essentials, or outdoor gear, Tractor Supply is the go-to destination. Their exceptional service and dedication to customer satisfaction are truly remarkable. I highly recommend Tractor Supply for all your farm, pet, and outdoor needs.
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June 2023 by Wink W
Great customer service! The employee who helped us went out of her way to check two locations in the store, then check in the back for the product we needed. She returned with the product from the back, then helped us find a brand of dog food to match the ingredients we were seeking. She was friendly and informative. Love shopping here!
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June 2023 by R P
Good experience every time I’ve been, staff are knowledgeable and helpful.
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June 2023 by Connie W
Great customer service! The employee who helped us went out of her way to check two locations in the store, then check in the back for the product we needed. She returned with the product from the back, then helped us find a brand of dog food to match the ingredients we were seeking. She was friendly and informative. Love shopping here!
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March 2023 by Nikki Amrich
The employee I spoke with answered questions about store policy, brought me right to the item I was looking for, and even helped load it into my car. Shoutout to Anna for excellent customer service!
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March 2023 by Holden M.
It's just too expensive. It's just too expensive. It's just too expensive. Go to your local/family run feed mill or farm supply store.
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November 2022 by Phil Ditrus
The Black Mountain store is closer to home, but this one has better staff and stock. The folks are friendly and don't seem to want to dip outside for a smoke break if you need help.
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November 2022 by Amy Ingram
I purchased a wood burning stove and when it came time for it to be delivered to my home, the company Tractor Supply uses, could not deliver it since I live in a rural location in Asheville, NC. The customer service rep was helpful and suggested I have it delivered to my local store in Asheville. The only service from the store to my house is a Third Party company that would only "drop" it off. I called and spoke with the assistant manager who put me in touch with Bill. Bill was so extremely helpful and said he and his co-worker would be happy to deliver it to my home and place it in my basement! I was thrilled. They literally came the next day and uncrated it and carried it into my basement.I cannot say enough wonderful things about Bill and Parker.When Tractor Supply could not assist me these two amazing employees did!! They went ABOVE AND BEYOND! THAT is true customer service. Thank you Bill & Parker!!!
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November 2022 by Lisa Hopkins
Often don’t have the product I needCan’t answer questions about electric fencingI came in with a coupon and cashier said it was expired but it definitely was not and he refused to honor itVery disappointedThey don’t ever offer to help loadHeavy items
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August 2022 by daniel nunn
Nice folks. If you are delivering here, no overnight parking and you have to back in from the street.
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August 2022 by WNC WASH PRO'S
Bathrooms are absolutely disgusting here, no toilet paper, no hand soap and trash all over the floor.Hopefully don't bring a child with you, absolutely nasty.
