Suburban Propane in Asheville provides reliable propane delivery and tank installation for residential and commercial needs, with 24/7 emergency support. Customers report a supremely happy experience with excellent customer care, describing the team as proactive, responsive, and safe. Reviews highlight that technicians and delivery arrive when stated, even in difficult conditions, with drivers showing dedication. The service is noted for being prompt and helpful in emergencies, ensuring customers are not left stranded. Many express long-term satisfaction, appreciating the kind and experienced team that supports all propane needs.
The customer service rep was very helpful in reducing my bill several hundred dollars. I was very unhappy that Suburban tried to charge me about $3.00 per gallon more than their competition.
January 2026
Not sure why so many bad reviews. I've only had good service with this company. Either I'm a lucky person or some others are drama queens...
December 2025
I just spoke with Carla in the Asheville office about our increased propane needs due to adding a furnace and water heater that run on propane. She answered all of my questions and had good suggestions regarding getting on a regular delivery schedule. I just wanted to say thanks, she was super helpful.