-
August 2024 by Chris Stoehrel
The rate increases frequently. My rate has gone from $85/month in 2021 to $205/month in 2024. With not a single upgrade or improvement, and the parking frequently clogged with patrons from other businesses.
**update** I've been locked out, my gate code no longer works, and the automated system cannot locate me using all the information on my account page. So I felt I needed to add a "thanks" for still continuingly raising rates all the while replacing the people that use to be on site with useless AI on tablets in the lobby. I mean customers are only paying 3x the original price, how could we expect you to provide customer service also. This is greedy and it truly appears this business is taking advantage of the economic situation simply because they can. No amount of inflation or overhead can explain this away. Show me the spreadsheets buddy!
I'm not going to hold a grudge though, I'm just going to wait until 9:30am, when your call center opens, get the code and get my stuff out immediately. But I believe in karma, and whomever owns this business is destin to spend eternity in line at the DMV with no working bathroom, seated between a geriatric drunk and a teenager arguing with their parent.
-
July 2024 by rebecca cannon
Logan and everyone else that works at go store it are awesome. They are very helpful and kind people to work with!
-
July 2024 by Pamela McGill
I was able to rent my storage unit online. Danielle was extremely helpful in making sure I had the forms to sign electronically. She was easy to reach and communicate with! Very pleased with my experience.
-
July 2024 by Patron of sorts
I went with Go Store It for fair pricing, transparency, and convenience. After three full months of patronage, I was sent an e-mail notice that stated my monthly rent would increase by 108%. Yes, you read that correctly— my rent is going up from $106 to $220 after THREE months of use come August. I rent a 10x7 unit (small).
Honestly, I feel scammed and disappointed.
-
May 2024 by Al Bezirgan
Easy to rent super fast just kind of odd that it’s on done via video.
-
May 2024 by Brandon Law
Logan was great!
-
May 2024 by Ashlee “Ditzy” Webb
So far everything has been great! Love how everything can be done online!
Update- it's been a few months now and everything is still going great not a single problem!
-
May 2024 by Erica Blankenship
I just can say enough about how wonderful Logan has been over the last couple years. The wonderful customer service he provides from the time I walked in over 2 years ago in a emergency needed a unit right away he was right on the top notch of helping me right away.He’s always super nice and helpful when I get him on the phone.
-
May 2024 by Barry Crabtree
Great service and support!
-
May 2024 by Mike
Logan is the best!
-
May 2024 by Richard S. Hawkins
Easy process to rent with virtual manager.
-
May 2024 by Frankie
Zay and John went above and beyond to ensure that all of my belongings were safely secured from start to finish. They were so kind and professional. If you want a stress free move, I’d absolutely recommend them.
-
May 2024 by Ann Von Brock
I have never rented a storage unit before and I’m over 60…but it was a good experience all the way around. Once I got used to the virtual interactions- no on-site real people.. but it worked well and I’m happy with the result. Good job, off-site staff. You are very friendly and accomidating.
-
April 2024 by Jennifer Heeder
Overall was a good experience. When I tried to call to confirm, I couldn’t get someone on the phone at the location, even though it was an hour before closing time.
-
April 2024 by Adam Gray
My overall experience was great! Remika was a delight to work with! She was very patient and kind while dealing with all my issues and questions. The facility was clean, and easy to access. I would highly recommend GoStoreIt!
