-
November 2023 by Jen Earls
My husband and I have had a wonderful experience with this SmartStop Self Storage facility so far. The team member, Brie, who helped us was very comprehensive in assisting us in getting set up. She explained everything thoroughly, let us view our unit before agreeing to it to ensure it would meet our needs, and went above and beyond to show us how to us get our U-Haul truck directly to our unit to unload. The unit is a drive-up, climate controlled unit and was very clean. And there appeared to be plenty of solid security with barbed wire fencing and cameras to ensure the safety of our belongings. Overall, we feel very pleased and secure knowing our essential items are being stored in this facility and with capable, friendly, supportive staff like Brie to support us.
-
November 2023 by Jeff Pusser
Great customer service from shortly after the moment I reserved online until I arrived in the office. Donna has been a great contact at the 90 Highland Center Drive location and has addressed all of my questions and gone above and beyond to get me a suitable storage location. Thank you Donna.
-
November 2023 by Jonathan Ray
Very clean and secure facility! On site associate is very helpful and made us feel better about storing our belongings here!
-
August 2023 by Asheville Charlie
Donna and Charlie are awesome. Clean site, great employees, great place to store your car or stuff.
-
August 2023 by Bee Bee
Brie was very nice and did a great job helping me rent quickly and efficiently. I would definitely recommend!
-
August 2023 by gracie tran
Donna has always helped me everytime I came in! She is very efficient ,hilarious and too kind!! This smartshop location is the best!Thanks donna.
-
August 2023 by jillian holt
Donna was wonderful in getting me into one of the storage buildings. She was amazing to work with the whole time.
-
July 2023 by Lori Padden
Donna was extremely helpful and accommodating. She is friendly and outgoing and found an RV site that was perfect for our needs
-
July 2023 by Tena Clark
Donna made our experience renting a unit here quick and easy. We definitely recommend this business.
-
June 2023 by Megan Keller
Donna was a delight and helped me cancel my account after almost 3 years of being with Smart Stop! All went smoothly. Thank you!
-
June 2023 by Kathy Kazebeer
Donna went above and beyond to insure we had the best experience possible. She's awesome!!!!!
-
June 2023 by vaughn lewis
Donna was extremely helpful, and I was all set up to go right away….. excellent service
-
June 2023 by Robert Kalinowski
Don’t waste your money they take advantage of people on disability and take money from them. When asking to speak to management your advised they cannot be reached. Take your money and go somewhere else.
-
May 2023 by Mary McKinney
I rate this as the best storage facility in my area (WNC) Donna is absolutely the friendliest and a great person to deal with. I spoke to several people at different times and all were very helpful when trying to set up the app. On my phone. Facility is immaculately clean. A very safe place to store a RV.
-
May 2023 by Jordan Zweig
Spacious, clean storage units in a convenient location. I had a super easy check in. The ladies on staff, Donna and Brie were really helpful and friendly and got me checked in and shown to my unit in minutes. Highly recommend.
