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April 2024 by Tina J
Shawn was very courteous when I went to rent a unit. He answered my questions, gave me the options, and handled the transaction efficiently and professionally. He's a great ambassador for SmartStop.
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April 2024 by Nicholas Sebastian
Really helpful and accommodating for my stay here in Asheville
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March 2024 by Ilana Barnes
good customer service! super sweet guys
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March 2024 by Dustin Willimon
Great customer service
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March 2024 by Nobody Atall
Excellent service. Shawn made the process fast and easy. Facility is clean and secure and private.
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February 2024 by John Truitt
Shawn was great to deal with. He coordinated with my schedule and made it a seamless process.
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February 2024 by Carly Chambers
Sean was helpful. The process was easy
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January 2024 by Becca Dunn
Shawn King did a great job helping me with the lease and finding another unit to rent at Smart Stop. I was able to get a smaller unit right around the corner from the larger unit. It's month to month and they offer affordable insurance to cover your stored items if anything was to happen to them.It would be a great improvement if they had lights in the units or at least some plugs where you could plug in your own worklight. Especially these winter evenings when it gets dark much earlier.It is a safe storage place my family and I have used for many years. All the staff I've worked with have been easy to contact and easy to work with. Very attentive, thorough and helpful!
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January 2024 by James E
Great check in with Sean. He was very knowledgeable, professional, and kind. So far, great experience.
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January 2024 by Lamarus Harper
Shawn was great def recommend
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January 2024 by Joseph Martin
Quick, positive, and efficient! I called and Shawn met me within 15 minutes at my new unit, on a busy Friday afternoon. Very informative, no games. Whole experience exemplified good customer service.
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June 2023 by James Crawford
Talked with Shawn the store manager. I have a small unit with SmartStop and I'm looking to move into a bigger unit. He was very helpful, friendly and accommodating. He showed me two different sized units so I would have a good idea of what would work. No pressure at all. He gave me a reservation good for 14 days in case my plans change. Top notch! Thanks Shawn.
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June 2023 by Irene Stout
Shawn was incredibly welcoming, and helpful. I will definitely come back!
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May 2023 by Shawn King
Awesome employees! Very clean facility,especially to be surrounded by trees..the people here are always inviting, and pleasant!
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May 2023 by AJ Insta
We stored there for the past 5 years. Great service and easy access. Sorry to leave