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April 2024 by Geraldine Melendez
Great customer service! New customer pricing is a great deal. Process was very efficient.
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April 2024 by Kathy Gribble
Very clean and very kind
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April 2024 by Brian Kealy
Be sure that you do everything online. If you make any changes to your reservation in person or over the phone they will charge you a much higher rate without telling you.
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March 2024 by Ryan Provence
The quality of care and work ethic is amazing. Always a pleasure to see the staff and have nothing negative to say.
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March 2024 by Beni Saben
Gina was very sweet and helpful! She even took the time from her lunch break to help me. Move in process was a breeze! Easy off highway location too! Highly recommend!
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March 2024 by Thomas
Stephanie was very helpful and set me up with a space. She was patient, kind, and answered all my questions. I do have concerns that lighting is out where my space is...I hope corporate can remedy fast for safety sake.
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March 2024 by Della Gibbs
Amazing! Amazing! Amazing! Stephanie made the entire rental process a breeze. She was knowledgeable and never let me or any of my questions feel like a burden. She was positive and very engaging. She explained everything to me in a way I could understand and made sense. She took the time out of her day to greet current customers as well, it made me feel very at home and comfortable with storing my items here. I know I can trust Stephanie and SmartStop Storage with any of my storage needs. 10/10 do and will continue to recommend this location solely for Stephanie and her friendly attitude to her service.
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February 2024 by Claudia PRUITT
Great experience with the process of leasing a unit! Staff was friendly, knowledgeable and very informative. The property is clean and well maintained.
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February 2024 by Alexandria Embler
Della was so helpful when I came to search for a new place for storage. She was so welcoming and informative and made me feel very secure in my decision. She has the best customer service and answered all my questions thoroughly, I would recommend her to anyone looking for a new storage facility.
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February 2024 by Teleena Fair
Della and Stephanie are very helpful and knowledgeable I had no idea what I needed I just knew I need a storage unit. They were able to provide me with information and details to help me decide which size and area best fit my needs. They were patient polite and genuine. They answered all my questions no matter if they seemed silly and made sure I had all the information I needed. It was a quick easy rental process and I would recommend Della and Stephanie with smartstop to all my friends!!!!
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February 2024 by Chrystie Clark
Always a positive smiling face there and they make things easy. My girl up there is awesome!
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February 2024 by Kimberly Purcell
Excellent service,clean environment
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January 2024 by Maan Khzam
Great service! Great prices and clear instructions I’ll come again.
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January 2024 by Doralee Bohner
First things first, Stephanie was amazing. She helped us out today and got it signed up and answered our questions. We're getting a better rate here than other places but I did ask about how they go about the increase in price and she did tell me that twice a year it's looked at and raised. I was not happy to hear about that because that means in a few short years I will probably be looking for alternate storage. Other than that it was a good experience from a very nice woman.
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January 2024 by Caiden
Gina was very kind and respectful, and had great customer service made me feel like I was talking to someone that I’ve known for years and not like I was talking to some stranger