-
December 2023 by Kim Kennedy
Deonia was wonderful. Very patient with all our questions!! Thank you!!
-
November 2023 by Anne Riddle
My initial review was poor due to door access code issues and poor response from customer service. After posting the review, however, I received a call from the District Manager, who was apologetic and eager to take steps to remedy the situation. I appreciated the outreach and am satisfied with the outcome. I won't give a 5-star review due to the initial frustrations which resulted in delayed access to my unit, but the resolution to my problem definitely warrants 4 stars. Many thanks to the District Manager as well as the temporary manager, who had been brought in from Phoenix due to temporary staffing issues. Both were respectful, polite and eager to make things right.
-
October 2023 by Francis Shepherd
Horrible and Criminal Organization. Stealing from people.
-
September 2023 by Averyl Basolo
Easy application and move-in process.
-
September 2023 by Scott Reynolds Nelson
Not just totally unattended, almost totally abandoned. Front door doesn't open. A sign said "try to push the door with your foot and then type the code." That worked the 3d time we tried. Don't try to buy a lock nearby - you won't find one. There's a Walmart a few miles away. Levers on the units are flimsy and stick easily.So when you go to the Walmart also buy some WD-40. Because that door won't open easily either.There's a number to call when you check out but it's disconnected. Check your contract. That number does work.There's a ring button at the front gate but it does nothing.I went to a nearby auto parts store to get a padlock but they didn't have one. They said that no one ever goes to this place to visit, refurb, check up on the place or do anything remotely like maintenance.
-
August 2023 by Rylee Roquemore
I sent in an email after hours and received a call first thing the following morning. The customer service was great in setting up my lease on a storage unit. The process was easy, and I was able to access right away.
-
August 2023 by Dawn Marie Grant
This is a safe, affordable place to keep the extra stuff that may clutter your home. The staff is amazing. Even the website is easy to use from the convenience of your home. Very reliable.
-
July 2023 by chelsea vandenameele
Easy move in and move out.
-
July 2023 by Lyndsey Robinson
Very clean and I feel like my things are safe there.
-
November 2022 by Casey Deutsch
Will no longer go to any other storage facility Ashley is the best!!!!!!
-
November 2022 by Brandy Davidson
Y'all are so nice and sweet.
-
November 2022 by Jake Fehr
Solid guy helped out a lot
-
November 2022 by Ivan Sarabia
Ashley the manager there was extremely helpful and great to work with. It's been byfar my best experience ever working with any storage facility.
-
November 2022 by Crystal Pressley
The lady I spoke with on the phone was very pleasant and not pushy at all. Then when we went to look at the units the Jeff was very nice and answered all our questions with ease.
-
November 2022 by Marsha Mills
I would highly recommend Safenest Storage to anyone I know. Ashley was great and she was knew what she was talking about when it came to storage. She was very perfessional and kind.
