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March 2024 by Phaidra Foor
Waited more than 30 minutes stuck in the drive through line. Absolutely insane. Don't open a restaurant if you can’t staff it.
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March 2024 by Jonathan Behel
Closed at 8, locked up doors at 7:15. Geez.
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March 2024 by Jenn K
First time visit and drive thru was pretty quick, only had to wait for a few minutes. Ordered a 12 piece family meal and when I arrived home to dish out the food, confirmed that my entire food was there and noticed that there was no biscuits. I thought the family meal was sopposed to include 12 pieces of chicken, two sides and 4 biscuits. Nope, not my order. Not sure how long they've been open, but really didn't impress me since they were missing items... Don't be like me, check your order before you leave the restaurant.... I'll give them another chance, but not right now....
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March 2024 by Adam ranney
My mother went through this place to get chicken and they took her order which took 20 minutes to take her order and when she gets up to the window they tell her they only have the spicy chicken tenders which she did not want then they bring over the manager and tell her she’s not getting a refund so now she has to call corporate to get her money back and dispute it through her chime card I will say the manager and the people through this interaction are the worst people to be working in fast food blaming the customer Instead of blaming the employees for not notifying, the customer manager needs to be retrained, and so does the employees. My mom left without her food, and without her money, I will never go to this place. Popeyes needs to have a better high standard for their business.
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March 2024 by moon dragon
This place sucks I went to try Popeyes for the first time because believe it or not I have actually not had Popeyes and i was originally gonna go to taco bell but I wanted to try something new so I went to this Popeyes and that must've been the biggest mistake I've ever made i went in the drive through and since it was my first time eating there so I needed a second to see the menu and see what I wanted so i told her one moment plz and she just stayed silent and then when I was ready to order I told her I wanted combo #5 and she stayed silent for a couple seconds and then said "were closed" and MIND YOU IT WAS 2PM IT WAS NOT LATE FOR THEM TO BE CLOSED so then we drove to leave and while we were driving away the lady that was working at the window gave me and my mom the nastiest most vile stank eye ever might've been racism tbh. So then we went to Taco Bell instead and the customer Service was SOOO MUCH BETTER very nice gentleman. Anyways that will be my first and last time at Popeyes you will never see me going there again I'm going to stick to my Taco Bell?.
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March 2024 by Billy Peterson
It would be good if this place could find people to work it. It's a brand new location! It isn't that people don't want to work. Evidently it must be the business practices as a whole. Everywhere else has employees.
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March 2024 by William
Not even worth going. Staff are unfriendly. Always have to wait a minimum of 20 minutes for food. Just tried to get food and had to wait for another customer that was standing in the drive threw trying to get a refund. I finally pulled off after ten minutes because she still hadn't moved. Was really excited when this place finally opened but now just disappointed. Maybe if you don't have enough staff to open.....don't open the store
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February 2024 by Brandon C
Crazy expensive for fast food and super slow service. If its not cheap or fast why would I buy fast food?
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February 2024 by BIG Lou
The Brevard Road Popeyes needs alot of improvement . Ordered a tackle box and 5 wings ,both 5.99. Each. Casher says 14.95. Got her to correct it .to right price . Waited 10 minutes at the window. Then she said pull to the front. Waited out front another 15 minutes , they bring out the food ,finally. I drive home 18 miles . Only to find .no biscuit or coleslaw in my box. Its printed on the ticket. But now kids don't have all there food. I'm over this, the Arden,and Canton,NC locations are spot on. Something needs done at Brevard Road location. Sign say hiring 14 to 16 an hour ,that's good pay for young folks, alot better than when I worked at McDonald's for 3.35 an hour . But I done my job and had dang good management as well. The food is delicious but the service sucks. I have been to popeyes in Mississippi, Albany ,New York .Georgia and Tennessee, all a pleasant experience. If you want good service drive to the Canton,NC popeyes. They will take care of you. Don't open any more stores until you can get better customer service .very nice location, clean and good parking. But it's like the lights are on but only 1 person home.
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February 2024 by Andrey Kazantsev
Very poorly managed. If management doesn't change up their skills this store is going to get run into the ground.
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February 2024 by Dior Ramos
Sunday I went there and was served raw chicken!!! The atmosphere is giving very much rude and I over heard them arguing in the back. Very unprofessional and uncomfortable. This location needs to be closed. It’s dirty, it has a very bad smell when you walk in. My friend’s daughter works there and she is only 16 years old working on fry station!!!! You have to be 18 in the state of NC to work fry. I use to be a manger, I would know. I Don’t know who the general manager or district manager is but y'all should be ashamed serving food Raw, not properly tempt. Disgusting. I would never go back.
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February 2024 by LR P
I am truly amazed at the prices of fast food these days. Two piece combo $13! When I ordered, I was told that it would be a few minutes & I was fine with that because I prefer my food hot and fresh. That is what I got, almost 15 minutes later. My complaint is that I asked for leg & thigh & was given leg & breast. The restaurant was very clean with several seating options. Bright, airy feel. Staff were friendly & helpful. Coke 360 machine.
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February 2024 by Leland Decker
I didn’t realize Popeye’s is no longer considered fast food. Ordered through their mobile app and after 27 minutes of waiting in my car they came out to take my order??? WTH?!! Everyone who works here moves in slow motion!! This place needs to be entirely restaffed!! The manager is obviously clueless and unable to perform the job.
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February 2024 by Christan Pittman-Shuler
1st time trying this location, the chicken was horrible! Just straight grease, no meat on the chicken, just breaded grease. Nastiest fried chicken, from any chicken place, we have ever had. Peeled the skin off to show just how greasy ,what little bit of meat there was. Just gross.
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February 2024 by Steve G
1 star too many in my opinion. The LACK of ambition in the Asheville area is ASTONISHING. 5 ppl working, no cars in drive thru, no one inside yet took 10 min just to place my order and another 30 standing there waiting for it just to open it and realize ITS THE WRONG ORDER, the filet was wet and mushy. So disgusting to have an establishment that allows their employees to not care about customer service or quality of food. IVE LIVES IN ASHEVILLE FOR 2 YRS AND HAVE NEVERRRRRRRRRR SEEN PEOPLE LAZIER AND LESS AMBITIOUS IN MY 40 YRS ON THIS PLANET..... Every "fast food" place I've been too here is just so slowww