Northern Tool + Equipment has been providing high-quality tools and equipment to professional businesses, contractors, and DIY enthusiasts since 1981. The company prides itself on offering excellent customer service and product expertise to help customers tackle any job. Customers have expressed their satisfaction with the store's service, with one praising the problem-solving skills and can-do attitude of an employee named Christian, who helped them with a repair issue. Another customer appreciated the manager's responsiveness and the availability of the desired product online, even though they had to wait a few days for delivery. The store has also been praised for its eagerness to assist customers and make things right when issues arise, with one customer highlighting the amazing and eager-to-assist employees. Additionally, a customer who lived near Johnson City, Tennessee, was impressed by the Asheville store's willingness to go out of their way to help them find a wood stove that was not in stock locally. Overall, Northern Tool + Equipment appears to be a reliable and customer-focused business that strives to provide high-quality products and exceptional service to its customers.
