Metro by T-Mobile is a telecommunications company that has received mixed reviews from customers. The store's staff is generally described as friendly and helpful, particularly an employee named Sergio. However, some customers have had less positive experiences, reporting that certain staff members are "useless" or unable to properly assist with issues. The store is praised for its thorough approach and honest dealings, as well as the availability of good deals. However, some customers have encountered problems with the phones they purchased, such as overheating and poor network connectivity. The company's ability to provide reliable service and effectively address customer concerns has been called into question by some. Overall, the reviews suggest a somewhat inconsistent customer experience at Metro by T-Mobile.
Super nice people working there . Fast and friendly.
December 2022
I enjoyed this store, and the staff was very friendly. I had to get a new phone because I lost mine here in North carolina. I highly recommend this T-Mobile because they're thorough they tell you honestly and they give you the best deals if they are available.
November 2022
Guy was nice & helpful. Hooked up my home internet quick