“I am so thankful for the professional help and kindness that I received. The testing I was going to get was not what I needed for court and the staff was so helpful and patient. I left confident that I was getting the correct test and that the information is safe, secure, accurate and will be received in a timely manner. Thank you so much for the excellent service.”
“I was in and out so fast! My lab tech Macon was so nice and personable, he made the process so easy. Definitely will be coming back for any lab work I need done!”
“Their online scheduling and kiosk for check in is quick and convenient. The service I have received here is always quick, friendly, and professional. I can trust they will only have to stick me once and that’s a big motivator for me. It’s also significantly more affordable to get my blood tests done here, so I make the extra trip here despite the distance just for the savings. I will say if you are elderly or struggle with technology, you may not find the scheduling and check in process as intuitive.”
“Today was my first visit at this location. I took a number and waited about 2 minutes to be called. Whitney was efficient with finding the doctor's order and the check in process. She was also skilled with the lab draw while being friendly yet professional.”
“This company does much more accurate parasite testing than a regular lab and because of this has helped so many patients of mine that were misdiagnosed by regular western medicine and not helped until they got the results from Genova. One of their reps, Carrie P called me to straighten out one hiccup of testing because my patient was form NEw York and New Yorkhas different rules regarding these test and some of them are no allowed (secretory IGA), so she helped to streamline the requisition form to change the order for testing, and update my current contact info. she went above and beyond the call of duty. I would recommend that people pay upfront for the tests, and then get the bill to submit to insurance. IF they get Genova to Bill, then they do not get discounts on the tests, and if insurance does not pay then their regular bill would be much higher. So please pay the discounted fee upfront-it is much cheaper and easier. I still highly recommend Genova Diagnostics.”
“At Advanced OccMed, we rely on Wolfe Inc. and Keystone Labs to perform our occupational health related services. They are easy to work with and provide exceptional customer service.”