“I just saw the two ridiculous reviews posted of this location. It’s obvious that someone had an associate, friend, or family member add a fake negative posts because someone got embarrassed for being made aware they were using store inventory to ship their package. Tape is not free nor any other product. The remark of whether you would associate with an employee is not relevant or valid. The follow up review is ridiculous. No one “steals” one AirPod. Terrible behavior from people that could get someone fired because they don’t think the rules apply to them.”
“Best UPS store in Asheville. Everyone is always so kind and quick to step up and help. None if that, "Oh, I didn't know you were standing there business”
“Pack 'n Send has been incredibly helpful to me. I am a long time customer since going through major id theft. They help me receive my mail and packages securely.
They are open 6 days a week, so I can pick up my things depending on my schedule. The owner, Mr Kim, is kind, helpful, reliable, and trustworthy. He also does shipping and notary.
Having mail service helped me in many ways. I no longer worry about packages or credit info being stolen. My mail is safe til I can get there.
I highly recommend Pack 'n Send for all your mail and shipping needs, as well as other services they offer.”
“Great experience! John R. provided excellent customer service and went above and beyond to help me with my P. O. Box issue. I thought that was all I could do and he called me to come back in the store and he could help me further. That extra level of customer service and kindness made my day. Life has been so hard lately and it’s the little acts of kindness like that, that can turn things around. I’ll be back to this location. I appreciate the team, thank you!”
“I was having a bad morning and running errands. Came to drop off some Amazon returns and my phone was not cooperating the sweet girl at the front helped me get the labels pulled up and was so kind in assuring me I wasn’t a bother. It’s the little things but this store is doing something right!”