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December 2023 by Louis Gire
I’ve called twice regarding a warranty issue. Both times I was told I’d receive email confirmation and never did.
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November 2023 by Rachel Joyner
We went to buy a couch at this location. They were so helpful! They had 4 people working when we went(in other stores we’ve been to there has only been one person working) and it was great to have all of those inputs!We dealt with all of them but we bought the couch from Theresa. She was so helpful, friendly and very knowledgeable. Wonderful experience!
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November 2023 by Melinda Durham
I was absolutely elated to learn we now have a Lovesac store here. We LOVE the entire line and have had such a wonderful experience purchasing.. Everyone is great. Kassandra and Julia have been especially precious and helpful.
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November 2023 by Molly Colwell
As soon as we walked in we were greeted by Andria she is very knowledgeable and did not push she answered our questions and sent us a quote and kept in contact with us. We purchased our Lovesac and we love it ! There were a couple small issues and Andria corrected them immediately no questions asked what great customer service… By the way she is in North Carolina ( we were visiting our daughter there) and our order was sent to Michigan…. If or when we buy anything more from Lovesac it will be thru her !!!!
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September 2023 by Whitney Brotherton
The store was amazing! Also, the staff member was very sweet & helpful. The delivery was quicker than estimated. Each item arrived separate which was helpful when putting the cover on the chair itself. Definitely 10 out of 10 would recommend! Thank you Lovesac family! Can’t wait to enjoy this for years to come!
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September 2023 by Patty Nichols
Kind, efficient and professional staff made the entire experience fun!
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September 2023 by Guy Beauregard
Excellent service all the way around.
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September 2023 by Scott P
Great staff and product!
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August 2023 by Bay Gordon
Amazing people. They’re patient and willing to have fun with others even though their trying to sell high end products!
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June 2023 by Kyra Goldhardt
The team is wonderful to work with and helped us pick out exactly what we wanted without trying to oversell anything. They made the whole process easy and stress-free. Plus, we love our Sactional! Highly recommend!
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March 2023 by D Rat
Really enjoyed the buying experience with Nate and McKenzie at the Asheville, NC store. Both were patient and informative in providing all knowledge necessary for my wife and I to make a decision to purchase a sofa. Highly recommend Nate and McKenzie if you are interested in the Lovesac product line.
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March 2023 by Austin Shetley
Always great and easy to work with!
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January 2023 by Joan Richards
The sales associate was very helpful and knowledgeable of the product. She made the transaction easy once we decided to make a purchase.
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January 2023 by Drew Snyder
Great folks at the store, friendly, thoughtful, remembered us from a few earlier visits and made the buying experience super easy! Bonus points for helping to keep a two year old occupied with a slinky!
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November 2022 by Pat Evans
The employees and manager at this location are amazing! They are very personable, patient and helpful. They presented the various options available and helped me choose the arrangement and fabrics that would work best for me.I think the LoveSac business model is excellent;from the design concepts and fabric selection to their guarantees. Their furniture is very comfortable and I am very pleased with my selections.
