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February 2024 by Jonathan Miller
From the store manager down to the sales associates great staff and great place to find uggs , docs , etc. I highly recommend this store.
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October 2023 by Ivy Voorhees
Do not go here if you’re alternative. my boyfriend, my friend, and I went to this store around 6:35pm because my boyfriend wanted new shoes. He decided to not buy the shoes yet and told the cashier who was reasonable up until this point. she then asks my boyfriend about ‘the stuff we didn’t pay for’ in our other bags that we had kindly showed our receipt for. and then she rudely interrogated our friend about his bag. We hadn’t even touched our bags. Sending security on us and having them discreetly follow us out was super rude and uncalled for.
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October 2023 by Google user
Do not go here if you’re alternative. my boyfriend, my friend, and I went to this store around 6:35pm because my boyfriend wanted new shoes. He decided to not buy the shoes yet and told the cashier who was reasonable up until this point. she then asks my boyfriend about ‘the stuff we didn’t pay for’ in our other bags that we had kindly showed our receipt for. and then she rudely interrogated our friend about his bag. We hadn’t even touched our bags. Sending security on us and having them discreetly follow us out was super rude and uncalled for.
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October 2023 by Ivy Winona
Do not go here if you’re alternative. my boyfriend, my friend, and I went to this store around 6:35pm because my boyfriend wanted new shoes. He decided to not buy the shoes yet and told the cashier who was reasonable up until this point. she then asks my boyfriend about ‘the stuff we didn’t pay for’ in our other bags that we had kindly showed our receipt for. and then she rudely interrogated our friend about his bag. We hadn’t even touched our bags. Sending security on us and having them discreetly follow us out was super rude and uncalled for.
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May 2023 by razorbaghdad
Journey's is never a disappointment for cool shoes of any variety! Chris at J's (Asheville Mall) was super helpful and patient with us!
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November 2022 by Madison P
Chrys (Chris), I forgot how she spelled her name, oopsies, is SO sweet. She made my shopping experience amazing and helped me feel more confident. She’s a sweetie :-) give her a raise!
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November 2022 by C
Customer service was great, Jasmine helped me out with everything I needed. I thought she had put really good perfume on but turns out she was just carrying poo-pourri in her back pocket, you know every bathroom she leaves smells like lavender. But yeah great store
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September 2022 by Christopher Dunn
Customer service was great, Jasmine helped me out with everything I needed. I thought she had put really good perfume on but turns out she was just carrying poo-pourri in her back pocket, you know every bathroom she leaves smells like lavender. But yeah great store
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July 2022 by Melinda Russek
Great selection
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May 2022 by Luis Fabian
In desperate need of new employees, your shipping/receiving management is racist and told me I should learn English since I’m in America. I get it my English is a little broken but I’m trying my best and for them to laugh and make remarks is completely uncalled for and unprofessional. I’ll make sure none of my drivers ever pick up or drop off as long as they have the same management at800 BREVARD RD SHIPPING AREA.
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May 2022 by Natalie Villa
I wish I can give this place NO STARS they are racist and rude !! They asked my father if he spoke English he said a little and they told him he’s in America now he needs to know it and my father is a hard working man learning everyday ! How dare they ! I would never give them my business and I will tell everyone I know never to come here I’m so disgusted with this place and their whole staff even the manager ! So rude !!!
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April 2022 by Lauren Lagrave
MAKALA was fantastic! The store is clean, well organized, and she showed me all the new stock that I was interested in. My son bought me a pair of Docs that were too small, I didn't have a receipt. She was more than helpful with my exchange. Highly recommend.
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November 2021 by Jessica Dupuis
Ok so Angel was a LITERAL angel that led me to the heaven of the perfect pair of Doc Martens. I was only going in to look and size a pair, but her guidance and expertise helped me feel ready to made the investment. She gave me pointers on how to make them more comfortable as they break in, how to care for them and keep them looking amazing, and her personality was the best part of the whole experience. Any time I'm looking to buy a pair of shoes now, I'm coming to see her.
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October 2021 by Jane Doe
The helpful staff had knowledge of their products and how I could find what I needed, even if they didn't have it! I ended up finding the perfect fit and felt grateful that I didn't have to take a chance online. Excellent selection, my size was in stock, and I spent less than I could find the same pair anywhere else to get them this side of a week.
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September 2021 by Allison Scheid
Sam helped me pick out a pair of Dr. Martins that I absolutely love!!! They were so sweet and told me everything I needed to know about the shoes!!