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January 2024 by Virginia Tinangon
Allison was amazing, she’s very sweet and doing amazing job
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January 2024 by Virginia T
Allison was amazing, she’s very sweet and doing amazing job ?
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October 2023 by Starla Cabe
So I made an appt there. I was super excited because it never pamper myself. I'm a caretaker 24/7 so no free time. I finally had a day..
I drove 30 min outta my way and I actually called to tell her traffic was bad I was on my way. She said come on. When I arrived there was a lady in my chair and I was told "sorry I only one here"
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August 2023 by Tam Bui
Will, salon manager was so nice and helpful. I had some issue with using a coupon. He check on it and call me back.
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August 2023 by ROXANA ELESPURU
Rose was great! Friendly and the color service was on point.
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July 2023 by Starla Cabe (Foodiequeenavl)
So I made an appt there. I was super excited because it never pamper myself. I'm a caretaker 24/7 so no free time. I finally had a day..I drove 30 min outta my way and I actually called to tell her traffic was bad I was on my way. She said come on. When I arrived there was a lady in my chair and I was told "sorry I only one here"
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February 2023 by Allison M.
So I had some Groupon points near expiration and I was at a loss of what to buy. Until I saw a pet portrait for JCP on there. For $15. That's exactly what I had. It included a photo shoot and one digital and physical print. Sold. I made an appointment and then called. They offered same day. They had A lot of appointments actually. Super smooth. Nice person who chatted with me. Easy to park in garage and straight shot into JCP. Difficult to find the portrait studio tho. Go up the stairs and to the back left. Very hidden. And two staff directed me wrong. I was on time but left waiting like 15 mins because of a family finishing up. Not ideal with a cat in a bag.... Literally. Maybe with pet portraits but a little more aware of time and such. The family children were also screaming. To be fair, probs not a lot of cats coming in here. So that's a good thing to keep in mind. The person taking my photos was professional and sweet. Not a whole lot of awareness- ex she tried to use giant sleighbells to get my cats attention. He almost pooped his fur. She also got so confused when I asked for a 90s or v day theme background stating "what about blue"? To be fair, I was kinda taking this whole thing as a joke. And it's her job. And she took it seriously. And I respect that. Overall she was so patient and gave great pose ideas. Actually now thinking more, I hope she didn't think I was rude. I was a little stressed about my cat in there. He was v stressed. Thankfully, the whole process only took about an hour including driving. And she was quite understanding about timing and listening to my Feedback/ideas. Not sure I would recommend this for cats. Definitely going to be a once in a lifetime thing. Make sure to read the fine print for it all. I tried to get out of the physical print as it was $10 shipping (and the same as the digital) but she couldn't do that. I get it- im sure they have a ton of rules. And now it's hanging in my living room to scare of all my potential future dates. I was emailed a link to my photos I marked as favs in studio post session even tho I didn't pay extra. Not sure if that was on purpose but I took screenshots. Not the best quality but dang. I wasn't expecting all these gems. Honestly for $10 (plus the $15) this was priceless. Happy Valentine's Day from a single gal and her kitty cat.
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December 2022 by Tina Justus
I called and ache an appointment for 11:15am Got there and they said I wasn’t on the schedule this happened twice!!! I was told to come back at 1:00 so I did. To find a young girl who looked as if her hair was whacked and deranged. Planning to do my hair. So I was like okay but after waiting 15 more minutes for her to clean up and finish with a client before me. I asked to see her portfolio and she hands me her phone which shows about 8 pictures of only Color and not good work So I immediately felt like I was thrown on the new rookie so I asked about pricing and it was more than 150.00 wow!! I got up and at that moment decided this is not right and I had to leave and what really gets me is this appointment was made a week before the Christmas holiday and being the 21st of December and a Christmas party tomorrow and again on the 24th I am so disappointed!!! Never again will I trust JCpenny Salon in Asheville
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December 2022 by Shelby D.
To start, this is a complaint for their portrait studio. I can't find a separate option for them, so here will do. When we first walked up, the photographer was laying on the bench in front of the studio. We ignored him because we thought he was a bum and talked to the woman at the computer. When we got into the room, it felt as though *I* was the one that had to direct things. He didn't know what kind of poses we should do, didn't guide us in which way to look or how to stand or really anything. I went through what props they had, because he really felt just directionless. It also felt like he was getting as many filler pictures as he could--it was clear we were not ready in a few instances (he called these "silly" and apparently loved them) but he would snap a shot then lean back and go "well we're up to (amount of pictures taken) now, so we should be almost done". He felt very unprofessional, and I couldn't help but be envious when another group went in with the female photographer and you could just HEAR that they were having fun and enjoying the moment. Pretty disappointed for the amount of money spent and the attitude we got. This was supposed to be a big gift for us but we were eager to just deal with it and get out as soon as we could.
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November 2022 by Katie W.
I am visiting from out of town and I really wanted to get my hair done. JCPenney salon was the only place that could get me in at short notice. I called and got an appointment with a woman named Leigh. She seemed pretty new and has had her license for 2 years. The salon itself, while very clean, needs to improve its ambiance. Leigh did an amazing job with my hair,I asked for a partial highlight and it really came out great. If you are looking for a new stylist, I recommend that you go and see Leigh. She is a very kind person and takes her job very seriously. She asked for input from another colleague which could be seen one way or another and it turned out its because she is very competent and likes to collaborate.
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June 2022 by Catherine Lavezzo
Will is so talented! I came in with hair that was a wreck and feel so beautiful now!
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November 2021 by Amanda Crady
I have been using Tatiana for my hairstylist at JCP for about 10 years. She is a professional everytime and even during the pandemic times has provided the best service available. I highly recommend Tatiana and the Pennys Salon.Services: Waxing
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August 2021 by Pam B
Sarah is an amazing and highly skilled professional. She listens to you and is very kind. Sarah knows how to best serve your needs.
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February 2020 by Marla Michelle Parker
the females that work with you are wonderful ladies. we love them very much very patient and understanding with your child. seem to go that extra mile to make sure the pictures they do are wonderful.
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January 2020 by Linda Harrington
Tatiana did a great job on my high lights and style!
