-
September 2024 by Cy Stanley
Really nice people and very honest. I’ve always been happy with their work
-
August 2024 by William Chapman
Very professional. Quick turnaround to get car back. Price substantially lower than dealer. All personel I dealt with friendly and informative. Will obviously go back to them for any service on my 2009 Acura TL.
-
June 2024 by milly redrick
Always super nice and trustworthy, definitely sticking with them
-
June 2024 by Tj Rutherford
They are always the best! Efficient, kind, and honest.
-
June 2024 by Noah Helstrom
I'm new to the area and needed an oil change on my 2011 Accord, and I'm very glad I went to Import Concepts! They were quick, professional, and had fair prices. They gave me a list of recommended items but were not pushy, and I'll be coming back for my future maintenance needs!
-
May 2024 by Laura D
I have been here before and had good service but today I was genuinely shocked with the way I was spoken to. I was told to basically get rid of my car and given a list of things wrong with it without going into any specifics and then asked if I wanted to do anything about it today or just plan to get rid of my car.. then told that the shop was in ER mode and I needed to let them know soon because if not they needed to get someone else in my spot right away if not. I appreciate when people are candid but presentation and empathy goes a long way. Nobody deserves to be talked to this way.
-
May 2024 by Polly Ross
Straight forward and easy to work with- I don’t dare take my Honda anywhere else!
-
May 2024 by lissa juedemann
They are fantastic! Great work, fair prices, excellent communication. They fixed a pretty Honda Fit-specific issue that kept getting misunderstood and not fixed at other shops. Always a great experience.
-
April 2024 by Quinten Blake
I will not bring my car to any other mechanic shop! If u have a Honda or Acura and have mechanical issues come here! I will not bring my car to Firestone or apple tree ever again these guys are truly amazing!
-
March 2024 by Jacob Wheeler
After trying Honda and a few others, these guys provide a great service with expert knowledge at a reasonable price. Knowing they use Honda genuine parts is great. If you’re like me, whenever I go to an actual Honda dealer for service they try to charge me so much every single time. This place tells me exactly what I need to do and if I can hold off so I don’t need to pay or worry about it until later.
When buying a new car, they also did an inspection to make sure everything checked out which was reassuring . I use them for my Honda fit and Honda crv hybrid.
-
March 2024 by Michael Kamback
Exceptional experience all around. These guys were fast, knowledgeable, reliable, honest and friendly. And what other mechanic gives you a loaner vehicle to drive while your vehicle is being serviced? That’s above and beyond level service. Kudos!
-
March 2024 by L N
Best car repair experience ever!!! Excellent communication. Fair price. Kind and knowledgeable people. Unicorns do exist!
-
January 2024 by Michael Shepard
People seem great, and they where quick to get work done on my car as a 3rd party option for an insurance claim. My only complaints would be that the location is hard to find, which it even has landmark guidance in their business profile - so you know they know. There is no signage to help you find the place and the road leading up a hill to their facility is very narrow and looks like the next big storm will take it away entirely, and when you reach the top you're greeted by a very tight parking situation that at no point outside their storage lot is even remotely flat. Keep that in mind if you drive a lowered vehicle.
-
January 2024 by Linda L
I take my Fit there because it is closer to my house than the dealership, and they have always done a good job at a reasonable price in a courteous manner.
-
November 2023 by Erick Cardenas
Love this place, if you have a Honda and live in the Asheville area these people are who you need to be taking your car too. I’ve been a customer for years now, every time I come I know I’m gonna be met with professionalism and proficiency. And the prices are very fair and just!
