August 2018 by Jordan C.
AVOID THIS BRANCH AT ALL COSTS!!! I asked about a problem with my account, one of the tellers was very rude, had a lot of attitude, didn't bother even TRYING to help me, treated me like my issue literally didn't exist, and said the problem wasn't with their bank. I called the other party who confirmed THE PROBLEM WAS 100% FIRST CITIZENS BANK'S FAULT!!! I've had SO many problems with First Citizens, in general, over the last few years, but after being treated like this by an employee IN PERSON, I'll DEFINITELY be closing my account and switching banks. AVOID THIS BRANCH AT ALL COSTS!!!