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February 2024 by Luis Luevanos
Won't be using them again
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February 2024 by Jessica Taylor
Update: The store reached out to me and explained that there was a maintenance issue going on in the store the day that I placed the order which caused them not to be able to fulfill my order as placed. They delivered items that they felt were appropriate in place of the original order. I would have preferred for them to call me and let me know that my order could not be fulfilled instead of sending other items without my approval. The employee that texted me was professional and courteous and refunded my order.Original post: I ordered a chocolate platter and flowers to be delivered to my daughter to celebrate her engagement. They delivered a bag with some stuffed animals and assorted candies. I called the store and left 3 messages with no call back. I was charged $106 for something they never delivered. Still waiting for a response…so very disappointing and frustrating.
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February 2024 by Conquering Valhalla
The arrangement my boyfriend got for me was beautiful, but man was it a ride to get it. It's Valentines Day, so I will preface by saying I feel very bad for the employees because I know today was chaos. My bf placed an online order before they even opened today and paid for same day delivery to surprise me at work. At 12:45 there was no delivery so he called to check. Associate said it was on the truck. 2 hours later, no delivery. He calls again and this associate says its not even on the truck yet. He's pretty mad by now, because the whole day's surprise was ruined and I'm leaving work soon, so he calls and says he will just pick it up himself. When we get there, multiple people go ahead of him trying to place orders on the spot. The associates were saying all they had ready was what was in the back awaiting pickup by other customers. Customer says that's fine, I'll take anything.... and they really actually go give this customer someone else's order from the back.My bf finally got refunded for delivery charges and got his order after waiting for 25m. I've been in the car waiting. He gives it to me, we leave, it seems all is well, and then I notice the name on the tag isn't ours. It's Carlos', clearly addressed to his girlfriend.My bf was too fed up to turn around and try to sort it out. Sorry Carlos. Maybe you'll get our order instead.Edibles... maybe staff better for a big day like today. I understand the stress, but this was a disorganized insane mess from start to finish and ruined valentine's for my boyfriend ?
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October 2023 by Kasey
I always pre order for my daughters bday and send it to her high school. But the gifts i wanted i was too short on time i went to the shop. A young lady with dark hair helped me. I got this cute bday set for my daughter, a cheesecake, and a lil bag of popcorn. Also a cone full of treats for myself all around 50 dollars it was all so cute they always do a great job. Thanks for all yall do to make our loved ones smile.
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October 2023 by Lu Ann Petitt
I love edible arrangements. I send them to people a lot and everyone loves the beautiful fruit flowers and chocolates. So, for my birthday, I got an email that I would get some chocolate covered fruit if I came and picked it up. I thought maybe I would get a couple of small pieces. They gave me a dozen in a beautiful box! I chose chocolate covered apples, and strawberries. They were more delicious than I imagined and the birthday gift was more than I had imagined! The person working there was so sweet and my mom and I had a nice conversation with her. The people there are just great, and you can’t beat the taste and beauty!
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October 2023 by vicki sumner
I was not impressed with this store. I called yesterday stating that I was buying for a couple of people only has a little thank you. I was told the cheapest thing you guys had was $29.99. I looked at website and found some cheaper that was not even discussed with me while on the phone. I did see a couple that were only like $19.95. When I called back to ask about them I was then told that they cheapest they had was $24.95. I just wanted the product so I agreed to that amount and purchased 3 of them. Today I go to pick up and got day old strawberries. I gave them as gift sight unseen because the staff person would not open the package to let me see the quality. I am so depressed that the people who got these were not given fresh and plump berries. I will never and I mean never buy from this company again and will always say to friends. DONT DO IT.
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October 2023 by Jesse Israel
Very pleasant experience. Great fruit and excellent service. Will definitely be using again!
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July 2023 by Lyndabeth T.
I ordered two days prior and entrusted Edible Arrangements to handle a very special birthday gift delivery. They screwed it up and my friend won't get his birthday cake until the day AFTER his birthday. I am so disappointed. The clerks didn't seem to be too concerned. Won't be calling them again!
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March 2023 by Ashley Aker
Very bad experience. Ordered for my 93 year old mother’s birthday. Got notified by text that it was out for delivery on the 7th- never arrived. Then on the 8th a note was left late in the evening on the mailbox stating they attempted delivery but when my mother called on the 9th they refused to talk to her about it and said whomever ordered it had to call. When called about it they stated they would not re-deliver and would still charge for the item. I will not be ordering from this location again. I feel like if they texted me to tell me it was out for delivery then why would they not text or call me when there was a problem?? Also why would they refuse to talk to my mother about it since she was the recipient. The manager would not even call me about it and made a worker call! Bad management- bad business!
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March 2023 by Mary Muhlig
Outstanding, professional and super friendly staff. Took care of my order efficiently and it looked yummy and beautiful! Thanks ladies and I'll be back again soon.
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February 2023 by Tony Ownbey
Ordered early. Said would not be delivered in my area til last because we live on south side. Business was closed by time of delivery. Would have waited an made one myself at home if known
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January 2023 by Maddy
Some of the strawberries in my gift basket were way past their prime. The woman at the counter was so nice and helpful. I appreciated the service, but fresh strawberries were needed in the gift basket.
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December 2022 by Samantha Bradford
Mark the delivery driver, was super nice to my dog! It was really great to see someone be nice to him. Most delivery drivers I get are afraid of him. But I told him he’s alright just curious, Mark held his hand out and gave him a boop. That is worthy of an excellent review and I hope he gets an incentive for his kind soul. ??? happy (late) thanksgiving !
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October 2022 by Alix Barner
Ordered an edible arrangement to be delivered on 10/13/22 for my partner for our anniversary. We got WAY more strawberries than i thought we would! Ordered the strawberry cups, pretty sure we got about 90 strawberries!! What a deal!! also, Anna who was delivering my order called me (left a voicemail) when she was about 10 minutes out to see if it was okay to leave the fruit outside. Exceptional customer service! and the chocolate covered strawberries were delicious!! Overall a great experience and will be ordering from y'all again!!! Thank you!!
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October 2022 by Andy Price
Chelsea is fantastic. She is prompt with orders and they are always well presented.
