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July 2024 by Heather Collins
I just had the most gentle nose piercing change by Paul! He took his time and he will be my piercing go to for now on because of that! Last time I had a change, I bled and he took the time to explain to me things that weren’t explained before. Thank you so much.
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July 2024 by Amy McIntosh
I had a perfect experience today with this shop.
(Jewelry Change out!)
After a few days of trying to contact various shops around AVL, I finally got through to this one. They were nice over the phone AND in person. Very personable, knowledgeable, and patient. Would recommend to friends over & over.
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July 2024 by Taylor Edwards
My friend and I went and got different piercings today by Kelly. I got a dermal done and Kelly did an AMAZING job! She was so kind and thorough with explaining the process of the piercing and was very patient with us! She is awesome! 100% recommend!!!!
Cleanliness: The place was beautiful and very kept up with!!
Stylist: Kelly did amazing she was so kind and patient with us! Very thorough with the explanation of the whole piercing process and was extremely gentle when doing the piercing!
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July 2024 by Helen Joy George
Incredible experience with my 10 year old getting her ears pierced. They were SO patient and kind and she decided she couldn’t do it. They credited us and we came back a few months later. She was so scared but wanted to do it so badly. Kelly was so kind and patient and encouraging.
It’s so clean and organized and I highly recommend.
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July 2024 by Gage
I was recommended this place by a friend. Called before I came about getting a cover up of a small broken heart. My artist was Michael who I do not recommend at all, from the start he didn’t want do even do the idea I wanted and acted as if it was a hassle I asked for a spade in front of 4 cards with spades on the cards and didn’t notice until it was done that he used hearts, diamonds and clubs. There are multiple places that are visually displeasing about the cover up, overall very disappointed with this whole experience. will be going somewhere else to get it fixed going forward. It’s bad when you go for a cover up and wish you would’ve kept the original.
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July 2024 by Stephani Fajardo
I recently received a traguse piercing from Elena and I love it. She did a great job and it looks fantastic!
I have also received a tattoo from TattooVoss and he did an exceptional job!
All and all they have a great team!
Cleanliness: Clean environment, areas are clean and they use gloves and cleaners required and recommended.
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July 2024 by M P
I always have a good experience here, I have brought my young children for piercing here and they were treated with care and compassion. i finally wrote a review because today i had an accident with one of my piercings (my fault), and they were able to resolve it quickly and efficiently, while also treating me with care and respect. I'll be coming back!
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May 2024 by Synquisity Logan
I stopped here to purchase a nose rose because one of mine came out that morning. When I picked it out it was straight I told the cashier I wanted a s hook on it. She told me they would do it in the back. I paid 25$ for this nose ring and when I tell you it’s super long I had to find some on eBay. I called before I ordered some to see if they could cut it some she said no they don’t cut it but I could switch to a different one I said how much is it to switch she said 20 and up depends on what you choose. I don’t think that’s switching that’s purchasing a whole new ring. To expensive!
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May 2024 by Steffi Rausch
My tongue ring became embedded in my tongue when the owner downsized it (with no gradual downsizing) using a new type of tongue ring with a flat bottom (that was installed on the bottom part of my tongue). After months of pain not getting any better, I went in to get it removed and the woman who helped me explained that my tongue's skin has grown over top of the tongue ring on bottom (called embedding) because it was not downsized properly. She offered to pull it out of the top or cut the bottom to get it out but they could not offer anesthesia. Because it was so painful to the touch, I decided to get it surgically removed by an ENT doctor who recommended we remove from the top in order to avoid the blood vessels on bottom of tongue that would have to be cauterized if cut. It took me another 3 months to even get an appointment with them in which I gargled with saltwater to prevent any infection. This was not covered by insurance obviously so I called the owner to ask that he reimburse me for the removal $410 and his reply was that he "would NEVER install a flat barbell like that" and refused to agree that he did anything wrong or to make right on what he did. When I repeatedly asked him why he would never install a flat barbell like this he would not answer my question and the conversation just went downhill from there with him calling me "insulting and threatening", that he would fire the girl who helped me, and that I will have to talk to his lawyer. Wow! This guy....
And just to respond to the owner's comment mentioning that "There were several customers present during our conversation and even they commented on our patience with you". That is completely false. There was no one in the store at all when I first asked to get it taken out, the second time I spoke with the lady at the front in private (with no one around) about the situation who then gave me your phone number (I tried to keep it private so as not to disrespect), and then we talked by phone. NO CUSTOMERS WERE PRESENT EVER!! I was very calm with you. It was you Daron who was not calm and degraded the conversation. I was simply asking that you reimburse me for the cost of repairing the damage that you caused. I can take pain, I just can't take people lying or not taking responsibility for their actions. The two women I spoke to were very understanding, in contrast to you who was abrasive the very second I called.
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May 2024 by Melissa Gouge
Michael did a wonderful job on my tatoo, everyone loves it as well as myself
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May 2024 by Kimberly Akbar
Very professional, and knowledgable. A very comfortable atmosphere.
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April 2024 by Chris B.
Stopped by to check out the jewelry. The woman working the front desk was disinterested to say the least. She was rude and not helpful. Told me to not touch any of the jewelry. Which I understand, but completely rude and unprofessional. Was considering a tattoo, but not here!
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April 2024 by Lisa D.
My kiddo had some piercings done there and everything seemed fine... Within a day the jewelry she paid extra for (a fancier piece) for her conch was falling off. I figured it was it just wasn't tighted, and I finally got it back on. It is pierced at a weird angle and was incredibly difficult to change out. It continued to fall off and cause problems... It was most definitely the jewelry. She called for help and they told her there was nothing they could do and the jewelry wasn't faulty and it wasn't their fault. She bought some good quality jewelry changed it and it felt better in days and didn't fall of again. Weird how that worked huh. It finally could heal. I dont know what's up but the jewelry must not have been stainless steel or something... The helix and the tragus are all very slanted and make it hard to change. She paid for these herself and at 16...$200 for these and they came with bad jewelry, extra pain and expenses.
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March 2024 by janice clements
Clean explains after care and very friendly
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March 2024 by Amanda Jordan
Ariel was the sweetest piercer. If I could give them another 5 stars I would! Not my first nor will it be my last visit here.
