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November 2023 by Cassandra Callas
We loved our stay here! The staff are so welcoming and kind - it is clear that they really care about the customer experience and overall upkeep of the hotel. Spotlessly clean, large spacious rooms, and a great (also spotlessly clean) gym. I would absolutely stay here again.
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November 2023 by Dianna Quinn
Makayla provided us with an effortless check in.She was efficient and personable. Veronica at the bar was very nice. Nice menu,food looked good,although I just had a beer at the bar. Room was 5 star clean !!! Great job housekeepers!! Would stay again!! Thank you everyone !!!!
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November 2023 by Brian
Beautiful, brand new Courtyard that’s well appointed and in a great location. The grounds are clean inside and out, rooms are clean and quiet and the Bistro is fantastic!
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November 2023 by Margaret Ebner-Solis
Perfect, clean spacious room. Front desk staff was very informative with recommendations and directions. Plenty of parking. Will stay here again.
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November 2023 by Kenneth Land
Convenient location but no views.Front desk not very welcoming, but the lobby was nice. Full bar and Starbucks in lobby was nice.
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October 2023 by Carolina A Ramirez
We stayed at this hotel during our wedding anniversary trip. Room was clean and quiet. Elya was super kind and wrote us a congratulations note and share a bottle of champagne. Definitely, recommending you to stay at this hotel if you are in the area. They even have parking on premises at no extra charge!
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October 2023 by Jackie Humphrey
Best Courtyard Marriott I’ve stayed in. Our room was extremely clean and comfortable. All staff were friendly and helpful. Walking distance to Biltmore Village. Definitely will stay here again.
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October 2023 by nicki nolen
We stayed at this hotel for our wedding anniversary we spent in Asheville. When we arrived check-in was a breeze , we when we got to our room it was spotless, and we where welcomed with a bottle of champagne and a hand written note. It was a very sweet and kind note , the hotel itself is quite and clean and in a great location for Asheville close to everything. You should stay here if your coming for a visit!Rooms: Very clean, and comfortable beds!
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September 2023 by Ryan
Super clean, rooms were perfect. It is literally not even a mile to the biltmore estate entrance and everything we wanted to do was under 2.5 miles. Perfect location. Hotel has a nice bar and beautiful patio with heat and music in the evenings. Staff were Friendly. Brewery next door and pizza joint very close by. Perfect for a weekend getaway.
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September 2023 by Sim Simas
What a lovely place! It was nicely decorated with smart furniture selections for a cozy welcome. The rooms were next to so much green earth, and it was pleasant waking up and seeing it. We absolutely adored seeing everything customized just for us. Our names on the TV? Thank you! It was so personalized! The hospitality was extremely perfect. We loved having breakfast at the bar. Everyone there was very friendly and engaged with us. Loved it!Safety: The diagram for fire safety, exits, and nearest fire extinguishers was refreshing. I've never seen that in a hotel before. It added an extra layer of safety and awareness. This is a great display of risk management and care for their guests.
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September 2023 by Jodi Parks
Clean rooms. Conveniently located near downtown Asheville and Biltmore village (walking distance). Staff is not your typical Marriott staff- they have zero customer service. No greetings at all. David was extremely unhelpful when we arrived at midnight to 2 rooms next to the elevator. As Titanium Elite status, we stay with Marriott for the customer service. It’s unfortunate not all Marriott’s are consistent with their guest service.
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September 2023 by Tanner Harber
I was only here for one night but it seemed to be a really quiet and peaceful Hotel the rooms were clean the beds were comfortable the kitchen was open when I was ready to eat not long after I arrived the food was really good it was a good value you could purchase drinks and snacks through the front desk it seemed very secure yeah I'd have the key card at the end of the hotel and the key card to enter your room and it was with entirely close walking distance to all the action in downtown so all around the gray Hotel I would definitely stay there again if I come back to Asheville which I hope I don't ever have to go to Aspen again it was a really horrible trip Hotel great thoughRooms: The rooms are back clean and spacious the beds were very very comfortable temperature was perfect nothing but great things to say about the roomsNearby activities: It was within a few minutes of driving distance of all the accident downtown Asheville you could walk there it would take you a little bit longer but it was fairly close to walk into downtown but if you drove just a few minutesSafety: Seem to be a very quiet insecure Hotel you have to have a key card to enter the hotel other than the front door entrance also key of course to enter your hotel room again seem to be very secureWalkability: If you did need to walk into downtown it would probably take you a little bit longer maybe 10 minutes not that long not that far definitely within walking distanceFood & drinks: So about an hour after I arrived at the hotel I just thought I was hungry so I ordered the bacon wrapped fajitas they were good the weight wasn't that long they made them fresh it wasn't that expensive I think dollars that's not that bad you could purchase canned drinks or bottle drinks or sodas or snacks through the front desk so nothing but great things to say about the food and drink service was really goodNoteworthy details: The things I enjoyed most about the hotel it was quiet and the beds were very comfortable the rooms were very clean the service excellent the food was really good the check-in was really quick to check out was really quick but I didn't arrive until about 7:30 8:00 that night and then I checked out by 8:00 a.m. so I wasn't there very long about 12 hours but again if I come to Asheville again which I hope and pray I never have to come to Asheville again it's a horrible trip but the hotel excellent nothing but great things to say
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August 2023 by Kristofer
Great place! Super clean rooms and friendly staff! I will definitely be back!thanks for a great stay!
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August 2023 by Lauren Helton
I can’t say enough good things about this hotel! It was very clean, great accommodations, comfortable beds, spacious bathroom, the lobby was filled with nice little private seating areas where we could visit - everything was just perfect! But the cherry on top was the amazing customer service when I expressed a security concern (that turned out to be fine). Reid at the front desk went above and beyond to make me feel safe and help however he could, even coming up to our room to bring a new set of keys. Then the hotel quickly got on top of figuring things out, watching security videos and then letting me know the situation. I am beyond grateful that they heard me and took my concerns seriously and took action quickly, even though it ended up being a misunderstanding. I will always come back to this hotel when I am in Asheville!
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August 2023 by Norman Crenshaw
We enjoyed our stay at the Courtyard Marriott. It's a clean, modern hotel, well positioned for access to Biltmore and all around Asheville. We enjoyed the nearby River Arts District, the microbreweries that seem to be everywhere :). And we ventured to the countryside to a beautiful mountain golf course at Cummings Cove. The staff at the Courtyard was very accomodating and we will be back!
