8:30AM - 7:30PM
85 Tunnel Rd, Asheville“Nothing crazy, just good, friendly service and they had what I was looking for. I'd much rather buy from a brick and mortar store than online where you don't always know what you're going to get when it arrives.”
10AM - 8PM
83 S Tunnel Rd, Asheville“My husband and I had gone in to look at a new laptop, and although we didn't find what we were looking for, he found a Kicker amp that he's wanted for at least 10 years. It's a $400+ amp new. This one was open box, but there wasn't an updated price on it. We left empty handed, but returned the next day. We were hoping it would be $300 or less, as that was our budget. We couldn't find an associate, and, not being very patient, and not wanting to be disappointed, he went to the car. I stayed, determined to at least find out the price. I wish I remembered the young lady who happened to be walking by from a different department, because not only did she stop and help me find the price, but helped me come in wayyyy under my budget. I proudly carried that amp out to my husband, and grined from ear to ear as I handed it to him and said, you're welcome! I wish I could have captured the look of astonishment and disbelief that he was actually OWNED his dream amp. I certainly will never forget it. Thank you Best Buy, for helping me give my husband the gift of his dreams. It's refreshing to find small store customer service in a big box store. We'll definitely be back!”
“I had two very complicated computer issues at the same time - one on my desktop and one on my laptop, both of which I use for work. The Parks team diagnosed and fixed my issues in 3 business days and then when I had a minor start up issue after that, they exchanged emails with me to fix that too! Quick and professional and friendly.”