Cole Haan Outlet in Asheville, NC, offers an enjoyable shopping experience with a friendly and helpful staff. Customers have praised the team for their exceptional service, particularly highlighting Anbreail and Jeremiah, who went above and beyond to assist with purchases and orders. They are known for their willingness to check stock, order items, and provide substantial discounts, ensuring customers feel supported throughout their shopping journey. The store features a good selection of products, and if a desired size is unavailable, ordering and shipping to home is a convenient option. While some customers noted that service can be minimal at times, the overall experience is characterized by a commitment to customer satisfaction. Many shoppers express their intention to return, appreciating the quality of products and the assistance provided by the staff, including the store manager, who is recognized for her dedication to service.
Anbreail was so sweet she let us stay late and shop around she was AMAZING she was so informative and helpful and without her i wouldn't have found all my work shoes !! Thank you and I’ll definitely be back
June 2023
Nice place, good selection. If they don't have your size they can order and ship to your home quite easily.Prices were good but don't miss the real deals in the left rear of the store by the service alleyNot much service but a little. About what you would expect at an outlet store.
December 2022
I had an incredible shopping experience yesterday at the Cole Haan Outlet in Asheville NC. The store manager Alena Bidnenko was extremely helpful. She went out of her way to make sure I received top quality service. Thank you Alena!
