Build-A-Bear Workshop Asheville offers a hands-on experience where customers create their own unique plush toy by adding outfits, sounds, and scents. A special feature allows for a custom 5-30 second voice recording to be added to any plush. The store also hosts PAWsome parties for birthdays, office events, or community gatherings, which include a customized furry friend, a Special Heart ceremony, and games. Reviews consistently highlight the kind, welcoming, and amazing staff who guide customers through the beautiful experience. Employees are noted for being sweet, helpful, and going above and beyond, providing great customer service and helping to create special memories. They expertly assist customers of all ages, from children to adults, making everyone feel comfortable and silly in the best way, even during moments like a restuffing or a heartfelt heart ceremony. The store has an amazing selection of outfits and accessories. The overall experience is described as wonderful, awesome, memorable, and one of a kind, with many customers expressing a desire to return. The price point is also considered great and within an expected range. It is frequently called the best Build-A-Bear experience, with exceptional service that makes visitors very happy.
This place was outstanding!! They helped me build my granddaughter a strawberry cow.
October 2024
This experience was beautiful and we had a wonderful employee guide us through it. My siblings and I were finally able to get a build a bear we’ve wanted since we were kids. The price was honestly great and in range for what I thought it was going to be. Love my Harry Potter bear that’s scented. I definitely want to... read full comment
June 2024
the store itself is very clean, friendly staff, lots of options and accessories to choose from but ???