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August 2024 by Racquel Russ
At first everything was good. When I tried to move out, I could not get ahold of anyone by phone for 2 weeks. I even had my daughter try. I sent several messages through the contact us page under all the topics and only received 1 response. I couldn't cancel my automatic withdrawal through the portal. I was charged for a mo after I moved out even though I received a reply from the contact us page stating they moved me out on the 30th. There is no info on site about moving out. When I finally got ahold of the lady, I was denied her managers contact info. She stated she handles renting and issues but didn't know anything else. She didn't know anything about the portal or who or where the contact us page goes. She stated she would contact him and let me know, that she always answers the phone, that it hasn't been out of order and her guy stated there was a lock on the building on the 1st when there wasn't but the main guy showed I moved out on the 6th. I never received a call from anyone but she did give me her personal number. When I called to check on her bosses response, she then stated her guy noticed I moved out on the 4th but her boss would refund the mo. It took several days to get the 1 mo refunded. Never received a response on why I was overcharged the 1st mo. In the beginning I was never told there was a $5 admin fee and $12 ins tacked on to ea month, so I thought I was overcharged every month. Never received $50 for referring my son. Communication needs to be better and there should be a way to contact corporate if need be.
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July 2024 by Billy Detmering
'Very clean. Very professional service.'"
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May 2024 by Kevin Case
Very easy to set up to get a unit
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April 2024 by Brittany Nicole
Judy was absolutely wonderful each and every time I have called her! I highly recommend this company for your storage needs!
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April 2024 by Sheila Roseborough
Roll Up Self Storage in Asheville NC has been very professional and extremely helpful from day one. The facility/units has easy access, well maintained and security in place for everyone's safety. I would definitely recommend this facility to anyone looking for long term or short term storage needs.
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March 2024 by Foxflyrose
Amazon customer service, super nice and helpful, and very easy to get to.
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February 2024 by Michael Rinaldi
Very easy sign up process, took just minutes. Clean secure units. Definitely recommend
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December 2023 by Elsie Ruitort
Easy to rent was given code and access immediately very convenient
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August 2023 by Kevin Leebrick
Great location to store my belongings. Judy is super friendly and always available.
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August 2023 by Hunter Knowles
This was my very first time ever renting a storage unit, and I'd say that Blue Ridge made the experience a pleasant one. VERY easy sign-up process. I was in a bit of a hurry when I signed up for my unit, and the entire process was completed in no time. Very nice facility. Great security features. Great communication between renters and management!
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August 2023 by Elisabeth Vargas
Quick and friendly...Storage was clean and just the right size...
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August 2023 by Kenny Hall
What a great and clean storage property, highly recommended!!
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August 2023 by Shae West
Friendly staff, clean units, and 24 hour access!
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July 2023 by Jacob Mccarson
I love this place..I like that I can go to my storage unit anytime I need to and the people there are really nice and it’s not that expensive…I just needed a place to store stuff while I cleaned out my garage and building some shelves but now I’m thinking about just keeping it if they don’t mind.I might even try to get a bigger unit one day if I can I really like this place
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June 2023 by Jeremy Moore
24hr access. Clean and safe units and locally owned
