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March 2024 by Keith D.
Bought a brand new chainsaw on Saturday. It never worked properly and by Sunday wouldn't even start. Tried to return it and they wouldn't let me. They told me I had to wait until Tuesday for a mechanic to look it over. I asked for a store manager and they brought in Jeff who never even tried to help me. Just kept stating that it was the store policy. I told him I would never use Ace again and he did not care at all. I would not recommend the store to anyone. Amazon will take them over very soon.
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February 2024 by Debbie Cerwin
I went in here for a couple of things and had the nicest gentleman from the paint department help me find everything I needed.
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February 2024 by James Droddy
This place has great customer service and they carry the product that more people actually need. Not overwhelming amount of products. Store staff is very helpful and knowledgeable.
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February 2024 by Bobby D
This is a great place for getting small things for around the house and the customer service is extremely helpful
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February 2024 by Andrew “Andy” Martin
They are getting ready to move to another location with more room in a few weeks. A little bit disheveled at this time . Many helpful employees approached me asking if I needed help finding things.
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January 2024 by Colleen Smeekens
So helpful!
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December 2023 by Terry Clubb
Had a key cut.. works like a dream!! Friendly Staff. Fast service!!
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November 2023 by Max Ferney
Was pretty easy to navigate into thanks to the light, it felt like an ace supermarket, felt twice as big as what I remember being to other ones. Staff there were helpful and kind. Sodastream exchange there went well.
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October 2023 by Maria R-B
Such a great, local hardware store. The staff here is super friendly and helpful!
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October 2023 by HD Will
Big store, poor selection of plumbing shut off valves, usually slow checkout lines. Other than that, nice store.
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September 2023 by Kent Ponder
Super helpful staff, very imformative, and pointed out a discount was available with my Rewards points. Best Ace Hardware in Buncombe County.
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August 2023 by Dennis Derichs
Friendly staff with great knowledge. Slightly over priced but understood. They're not the big box store!
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August 2023 by Richmond W.
Went to this Ace because the other one I stopped at didn't have the right service kit for my Stihl weed eater. All the other Ace Hardware stores has these stocked WITH the weed eaters. Ask the cashier if they had any, she called someone on the radio. A tall, lanky guy with a store radio but NO IDENTIFICATION AS A STORE EMPLOYEE walks over and advices me they don't make service kits for weed eaters they just sell individual parts. Told him the Ace in Mills River along with Meade Tractor has Stihl weed eater service kits well his smart ass comment of "just go there then" and turns and walks off. Needless to say I'll never enter that store location again. Go back and drink your coffee asshole!
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July 2023 by Nancy Hatcher
Staff was very helpful. Very nice and clean.
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July 2023 by Shawn Jessup
Stopped in to get a screw. They had a huge selection. I didn't have time to look at anything else specifically, but it looked like they had a lot of stuff. The store was easy to get to from both the front and back street. I went out behind the store to avoid traffic