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November 2023 by Helen Reynolds
Pleasant people. Oil change done as promised. No charge in exchange for canned food. Quick service. . Pictures of problems they saw. No pressure for them to do more. Will definitely be going back.
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October 2023 by Cesar Crespo
They did a great alignment job on my car and provided a before and after printout. Top notch service, upfront pricing and even provided shuttle service. Thanks Rodger for that. Highly recommend Thomas Tire & Automotive.
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September 2023 by Debbie Struz
Top notch service. From being checked in and the quality of service. They make you feel like your apart of the family.
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September 2023 by Daniel
From the first time to every time it’s been a great experience. The customer service, upfront pricing and skilled mechanics make this place a great place to get your vehicle serviced. I’ve had all three of my vehicles serviced here for various reasons. The shuttle service is great as well. Finding a great complete auto service station that won’t take advantage of their customers is hard to find. But the customers of Asheboro have Thomas Tire & Automotive to break the stereotype. Just compare the reviews and you can decide for yourself. Bonus is every year the do a food drive starting in November I believe to help the community. You donate a certain amount of food and you can get a free oil change. Needless to say this company has a great business model.
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August 2023 by Bonnie Hughes
I cannot say enough about the excellent service that I received last week @ Thomas Tire. The entire staff was courteous, professional & eager to assist me. I would highly recommend them to anyone in need of tires, oil changes & other services that are offered. I chose the S. Fayetteville Street location, but I feel sure that excellent service is available @ all the Asheboro locations
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July 2023 by Kathryn Jones, DVM
I have been having my 2016 Transit Connect serviced here since I bought it. I have put almost 200K miles on it and Thomas Tire has put on 2 1/2 sets of tires, removed nails/screws, and replaced 1 tire that could not be repaired—under their life-time road hazard warranty They have done the rear brakes, rebuilt the suspension, and done numerous oil changes.After the last rotation/alignment, I noticed a right drift. So today they checked the alignment, crossed the tires, and rotated them again, and test drove it to try to find the issue. Apparently it's in one of the tires — things happen. It’s not a dangerous issue, so they did not pressure me to replace—just monitor. And they re-timed my windshield wiper that had been slapping the side of the windshield...all at no charge! I love Thomas Tire in Asheboro!
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July 2023 by Anthony Ross
Absolutely the most reliable, friendly, and cost effective service place in town. They always do their utmost to address any issues and keep the lines of communication open with their customers. I've used them for years and will continue to do so.
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June 2023 by Kathy Montgomery
I was extremely impressed with the customer service and the quality of work done. I highly recommend this automotive service center and plan to use them for all my auto care needs from now on. When I described my experience here, a friend told me of the positive experience she had had here as well and praised the integrity and excellent customer care she appreciated.
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May 2023 by Alyson Laporta
We were camping at Jellystone just up the street when we discovered our valve stem damaged on the tow vehicle. It had a special sensor that they could not replace same day, however they were able to replace the stem to get us back on the road for our trip home in 2 days. They were extremely quick, very professional, and didn't rake you over the coals with pricing. Not that this is a normal occurrence and I would not expect it from any business but they actually didn't charge us for repair because they felt they couldn't properly fix it due to the sensor even though they were still fixing the valve stem. Highly recommend this place! Super clean and friendly too
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April 2023 by Wade Alexander
Explained my situation with a shimmy at 45+ and they checked out my Tacoma. Re-balanced all 4 and aligned after the local dealer couldn’t fix and claimed to have done all. Excellent service and great to work with!!!
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April 2023 by Don Barrett
The quality of work, the kindness of the staff, the knowledge of the technicians are always part of the experience at Thomas Tire. We've been customers for many years and appreciate the relationship that we have.
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March 2023 by M McKenzie
I just want to let the manager of this location know how awesome two of your employees are. Mattie and Jessie was so awesome and so helpful and understanding of my issues with my new to me 2011 Dodge Ram. These two employees was so understanding and so helpful. And willing to understand and help find the issue I was having with my truck. I can't express how much I appreciate them and how much better and releaved I feel that someone who didn't know me and didn't judge me because I'm a woman listened to me and was willing to help me. Thank you Mattie and Jessie you two are awesome. This world would be a better place if there was more people like you two in it. I can't express how much I really appreciate all you both did to help me. All I can say is Thomas Tire in Asheboro has two wonderful employees and take pride in their jobs and are willing to help your customers and understand their issues.Thanks again,
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February 2023 by A C
Excellent customer service , staff professional & helpful. Clean and pleasant to wait in also! I had a Tire going almost flat after a nail went into in the way to work (near Asheboro). I was worried but showed up when they opened & these folks took care of me in 30 & got me on my way !
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February 2023 by Alejandro Giron
It was a great experience the manager Chris is a wonderful person very kind and friendly as well with a lot of experience the place is very nice and super clean it is worth doing business in Thomas Tires ? ? ? ? ? ? ? ?
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February 2023 by Jamie Watson
The people at Thomas tire are amazing!Customer service is on point! Extremely polite in a world where people just aren’t anymore! They took great care of my vehicle and in a timely fashion. They have earned my trust and I will be coming back for years to come.Thank you so very much.Chris is the best, I can’t thank him enough!