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February 2024 by Christina McNally
Darrell is absolutely amazing and knowledgeable with all the things you need to take care of in a sad situation. I had a wonderful experience with him and how compassionate and caring he is in a time of sorrow. Thank you for making the process easy and respectful!!!!
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February 2024 by Joy Ward
Very satisfied with my cremation plans. Rob was very professional and help me through everything.
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November 2023 by Lisa Roxanne
Darrell was amazing at helping me get my fathers death certificate signed after waiting for so long regarding the doctor. He was also extremely compassionate and understanding. Extremely professional. Everyone involved was great! Thank you all so much for making this woeful experience easier.
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October 2023 by Vicki konkel
The people at midstate were very helpful and understanding of the circumstances that my beloved friends were going thru and were very kind and respectful. They did an amazing job professionally handling there brothers arrangement. I am very pleased on how everything was taken care of in courtesy respectful way. My thanks to all of the employees at Midstate Cremation and Funeral Home.
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October 2023 by Jennifer Garner
Thanks so much for everything! Great place great personality from everyone! Thanks again for excellence service from the family of Danny Ray Ashley
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October 2023 by Karen Riley
Midstate Cremation and Funeral Services helped my son and I put our beloved father and loving her sband to rest in early August 2023.Alison Mcneir, with her caring heart and professional manner, guided us through this difficult process.Thank you for your help. We sent our loved one off with dignity and love.
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September 2023 by Brittany Jordan
Midstate (Nichole) comes and hosts monthly birthday parties at our retirement center, our residents and staff love her! She is so informative of the services Midstate provides, and is a bundle of joy to be around! Thanks for everything you do!
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September 2023 by Victoria Brigman
Thank you so much for supporting our facility and assisting with our Birthday parties!
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August 2023 by GN Rogers
Ms. Chriscoe was very helpful in sending information.
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June 2023 by Vincie Merigo
Nicole and Shanell are so awesome, friendly and helpful!
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March 2023 by H E
Shanell and Darryl were what I needed most at this emotional and sad time. Shanell answered my questions at midnight because the hospice my husband was dying in needed to know the funeral home I would use within the next few hours. (That will be another review). Shanell could not have been nicer and more informative about a simple cremation and the costs. I decided to use them and could not have been happier. Darryl who handled all the paperwork and answered every and any question with patience and concern was a 10 out of 10. Darryl and Shanell provided some calm and peace to a terrible day. Thank you so much. I would definitely recommend.
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March 2023 by Amber Trent
When we found out that my FIL only had a few months to live, I called Midstate. Shanell was very professional and understanding with the circumstances. She answered every question we had without sugar coating anything. Then when my FIL passed away before his doctor's given time, we called her back up and had to tweak everything. She was very helpful and redirected us to what would be a better option for our finances. 10/10 recommend.
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November 2021 by Lori Blevins
They were very helpful and explained the process to me.
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March 2019 by Nathan Small
My fathers funeral was at this facility... it was a nightmare. The family arrived a half hour early, and they were performing another consult with a family. The consult lasted until 5 minutes before my dad's funeral. That is just the beginning.During their more important consult than my father's funeral, they were scrambling and looking for my dad's programs for the service. They ended up not handing them out until 10 minutes until it started. Yes, notice the times. The other family that was having a consult had to endure the representative getting up during their consult just to look for things that should've already been handled.Unfortunately I didn't get names, but there was a young man that was there that was supposed to be "directing" my dad's funeral. This young guy was on his phone for 15 minutes straight as we kept walking up to him and asking him for my dad's programs, where to stand, how to direct the folks coming in, etc. (All the things that should have been handled by the facility.) When he finally got off the phone, over half of the auditorium was full. The family expressed our troubles with the faculty that was there (all two of them), and it was merely brushed off.I hope that everyone sees this post that considers this place. It was TERRIBLE. I could not believe how unproffessional these two clowns were in doing this. Please weigh out other options before choosing this. It may be cheaper, but it is for a BIG reason. Absolutely displeasured, and will always be disappointed. Would've given it 0 stars, but we have to leave at least 1.UPDATE:After seeing my review, Jeremy called me and apologized for the service my family received. I must say that this was a true show of class from him. However, obviously there was an uproar because I left a post speaking about how my experience was. For the reviewer that said I was "rude", I hope your experience was better than mine. Obviously you say it was. The fact is, the two that performed my father's funeral were clowns. They never were in control of anything and never assisted my family with anything. Even Jeremy stated that his employees were wrong in this event. He stated that the one employee was punished and nearly fired due to his actions.So, Jeremy, thank you for your professionalism. If you see this post, please feel free to give me a call if you have any further questions for me. I am sorry that one employee ruined my experience at this place. Obviously, the other folks think I may be making this up since they want to call me rude and whatnot. However, you did call me, and you do know the truth that you and I spoke about. Thank you again for contacting me.
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March 2019 by Constance Miller
We could not have asked for a better experience. Nichole personally got to know my father the week before he passed away -- she quickly transitioned to a caring and personable family liaison during cremation and funeral arrangements. I can't recommend them highly enough. My Mom was so comforted by the process that she is planning to prearrange her cremation with Midstate. My entire family would agree with this 5 star review -- thank you for making a difficult time a little easier.
