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August 2023 by Bobby Kniest
Absolute train wreck, horrible experience. Both at this store and the other store on Dixie Drive. Customer service was totally in the trash. Ultimately refused to help then accused me of being rude for wanting to speak to the manager to report the horrible customer service.. instead of helping the snotty woman behind the counter, chose to threaten to call the law to get me to leave instead of giving me a number for someone I could talk to who I could understand on the phone. Ill because I wanted the money back for the services they did not provide.. that’s theft in any book. The only reason they got one star is because they wouldn’t let me post this without a star. And there’s no spot for negative stars. That’s how you treat a six-year customer. This was after I wasted seven hours talking to 10 different people on the customer service line. Nothing but run around there. They just want to get you off the phone because when you call back and we talking to someone else . One of the women that I spoke to claimed to be the owner and called the other stores to warn them that I was coming for help. Thankfully Verizon Wireless hooked me right up 10 minutes In-N-Out done and over.
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July 2023 by Mayra Oramas
Upgraded and Fatima helped to transfer all my information over no problem. I was extremely happy with everything. Best store in town.
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July 2023 by Yeraldy Gonzalez
I truly appreciate all the young ladies who work here. They’ve helped me so much and they’re so kind and polite!
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July 2023 by FP
Carmen was very nice & explained everything well. Variety of phones & super nice cases here at good prices!
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July 2023 by Jose Palmeros
Recently got my new Note phone and we visited the store for accessories, the customer service was awesome!
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July 2023 by Gabriela Casas Benavides
Carmen was extremely helpful with my upgrade recently. Wonderful experience!
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July 2023 by Larry Williamson Jr
The customer service is not great but they're service is
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July 2023 by Erika Pacheco
Amazing staff, with a great selection of phones and accessories!
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July 2023 by Fernando Cantu
Clean store, many different types of phones, and good service.
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May 2023 by Kelly Heath
Good service I'm getting an iPhone tomorrow
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April 2023 by Donald thompson
They sell phone cases for $30+ that crack with out being dropped and won't make it right. And will add stuff to your account with out asking to make your bill higher
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March 2023 by Lori Kinley
Horrible customer service had to call several times to get an answer then she just started talking to someone else while I was still on the phone. Problem did not get solved.
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October 2022 by Mike Finley
Never been there ,So don't know!!!
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September 2022 by Tammy Phillips
Very easy to pay bill.
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September 2022 by Dennis Stumbo (D)
Rude and lack the ability to engage with customers...Dosen't try or care to help work out issues with service or phones... most unprofessional service I've ever encountered.... definitely would not ever recommend them to anyone ...only gave them one star in order to warn ppl not to waste their time or energy with this Boost location.. calling customers care to try and solve the issue and if they turn out as rude and lack concern for the customers that keep them in business I will change providers
