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March 2024 by REBECCA LEADBITTER
Since moving, we have tried several pharmacies in the South Asheville location and this Walgreens is miles ahead of everyone else! They are accurate, helpful, convenient and most of all they actually care about their customers. We had some bad, and I mean really bad, experiences with multiple CVS locations and at least one other walgreens before we found this location. So thankful to have found them and we appreciate their care and professionalism very much!
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November 2023 by Robin
Terrible pharmacy rude people try to get medication refill older lady pharmacy said to contact my doctor had her on phone and pharmacy would not talk to her pharmacist had a black guy try to initiate me by I could not use my phone there I'm filing a complaint with Walgreens corporate they should hire better people that help customer's
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November 2023 by Tiwaz Arcana
Probably the rudest staff I have ever encountered. Avoid this place and go somewhere with actual professional humans that watch how they act and talk.
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September 2023 by Judy Gooding
The service representative named Amanda was very rude and lied about the policies on returning items with a receipt. She was rude and disrespectful to the two individuals prior to me and it continued with me. She told me she did not have to give me her name and if I didn’t like it too bad, I am an employee of another Walmart and knew what she was saying was incorrect.
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August 2023 by Dean Smith
I’ve been using this pharmacy for over 3 years and have found it to be very user friendly. Much better than my previous pharmacy. They have always taken care of my prescription needs when or before I needed them. I find the staff to be friendly and accommodating. The auto prescription refill system doesn’t always work like it should but I hope it takes some burden off the employees which I believe it is intended to do. These are good folks doing a difficult job to say the least.
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July 2023 by Dave Chaplin
Super annoying and disorganized pharmacy. They try to force your refills every 30 days, even after being asked to turn off automatic refills. Today I get a voicemail from an guy in their pharmacy saying they have refilled my prescripton yet again, despite the fact I never requested this and specifically told them not to refill until I request it again..He said I have until 7pm to pick it up or the medication will be returned..So I called the pharmacy and a different guy (native english speaker) answers and tells me that I had just got a reminder call, the prescription wasnt filled again, and I dont know what Im talking about. He was extremely rude with a condescending tone and sounded like he was intentionally crinkling paper loudly on his end just so ge could act like he couldnt hear me, like a child. This pharmacy is either completely incompetent and/or serving the profit margins of big pharma with complete disregard to patients requests or needs. What an absolute clown show.
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May 2023 by Marcia B.
This is about the Walgreens near Gerber Village. This is the absolute worst pharmacy ever. You can never just go pick up your prescription. There is always some kind of issue and 9 times out of 10 it is their error. They are rude, and not helpful. Seriously, I have to go there like 4 times a week trying to get prescriptions. They call and text you constantly, for what I don't know. (generated nonsense), it is certainly never related to your prescription. I can not wait for Sona to open on Long Shoals and be done with this place forever.
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May 2023 by Jacob Worthington
Great Staff Wonderful attitudeWill go out of way to helpThank you ?
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December 2022 by Kristofer Youngblood
me and my family visited this store today looking for a particular toy, and were treated like thieves. we had only been inside for a minute or two before a woman that was not even dressed in Walgreens attire began standing at the end of the aisle and watching us far too closely for comfort. while we were leaving the aisle we were then approached and stopped by this stranger and asked if we "found everything we were looking for" in a very suspicious lined tone, we exchanged awkward stare and silence as she was literally staring right at us, so we said yeah, we were just looking for a squishmallow.. she then played it off as "oh i see you have a newborn baby there" to investigate the carrier (with nothing in it except a HUGE 8 month old). nevertheless we left this store feeling very singled out for being a young couple with a child.
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July 2022 by Lisa Wagoner
I want to commend your employee Nathan today. He greeted everyone, was cheerful, helpful and efficient. Such is the state of the world, that I was a bit shocked for a minute that he was so pleasant. Please keep him, promote him, and appreciate him. That kind of vitality is not seen often in this world!
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June 2022 by April D
Pharmacist was rude. Wait times are ridiculous at this location even if you're the only person in line
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May 2022 by Sirk
me and my family visited this store today looking for a particular toy, and were treated like thieves. we had only been inside for a minute or two before a woman that was not even dressed in Walgreens attire began standing at the end of the aisle and watching us far too closely for comfort. while we were leaving the aisle we were then approached and stopped by this stranger and asked if we "found everything we were looking for" in a very suspicious lined tone, we exchanged awkward stare and silence as she was literally staring right at us, so we said yeah, we were just looking for a squishmallow.. she then played it off as "oh i see you have a newborn baby there" to investigate the carrier (with nothing in it except a HUGE 8 month old). nevertheless we left this store feeling very singled out for being a young couple with a child.
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May 2022 by Larry T.
Nice people at this Walgreens. Always smiling and willing to help. Thank you for all you do!
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February 2022 by G. L.
Pharmacy staff is friendly but the wait at the drive-thru is ridiculous
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January 2022 by Chelsea Bollhoefer
Pharmacy team delivers wonderful customer service every time I go!