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February 2024 by Jane F
I have used this store, mostly for Amazon returns, for several years and in my experience, it is one of the better UPS Store locations. Only once did I ever have a bad experience with a sour young man that didn't know how to treat customers. Other than that, staff is normally very pleasant and efficient.
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February 2024 by Doug Jarrett
I just wanted to thank you for taking care of my mom, calling me, and following your hutch that something wasn’t right. May God bless you abundantly for caring for others!
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December 2023 by Jessica Taylor
Quick, knowledgeable and efficient
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November 2023 by Douglas Cegelis
Very nice people working here. Offered me the use of their hand truck when they saw how much I was carrying. A far better experience than the store on Long Shoals.
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November 2023 by Walterina Brown
All my shipping needs are done at this location… convenient and friendly
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September 2023 by Michael Racine
Great service
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March 2023 by Zions C.
Went two times recently. Both experiences were met with a smile and efficient service. I was made to feel welcome. Strongly recommend them for shipping needs.
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January 2023 by G Whit
The people are amazing but in the evening you get the sun coming in the front windows and you can't see I got a headache they need to put some kind of blinds or something you can roll up and down or 10 to Windows it's awful the staff is amazing here
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December 2022 by Meredith Volker
UPS to the rescue for me as I was packing to move and my car just full and my pillows ended up being the thing that had to be shipped last minute. The store was gracious and kind to handle all 6 of my pillows of various materials and sizes due to my yoga background. They all arrived packaged like fine china! I was was very impressed with the solid and complete packing the store did. I feel so taken care of. Much love and gratitude to the store staff that solved my problem in the 11th hour for me. It never slowed me down on my journey. They even arrived two days before Christmas which I was never expecting that nice surprise. Thank you!!!
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December 2022 by David Dubuke
Went in to get a form notarized and when I got my turn after waiting in line the clerk told me that they stop notarizing at 5pm and couldn't help me. I looked down at my cell and showed it to him 4:58 pm and he still refused to help!!! Will never go there again!!
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December 2022 by Tracy P.
Diana was absolutely AMAZING!! She provides Excellent Customer Service!!!! She goes Above and Beyond with Assisting her customers. But also, she is Genuinely Kind. Thank you!
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November 2022 by James Molleur
Worst UPS I have ever dealt with. First they tell me I can't ship my item (a scope), then say I can. Then they gouge me on the box. I then ask for them to include my receipt so I can have the company I am sending it to reimburse me, they then give me a credit for the price of the box and then ask me to pay again for the adjusted price.....still, he did not put the receipt into the box. I had to firmly tell him to do so. Not sure if he was high or just really d**** but this was a huge pain and I will NEVER go back to this location or any other UPS stores going forward.
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October 2022 by David Wojtowicz
Big thanks to Cameron for making what I feared would be a really tough shipping problem simple and easy. Much appreciated!
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September 2022 by Melissa F.
The young man that helped me was so nice, patient and personable. I wish I got his name. He helped me with 8 packages to ship and was organized and so helpful. I have been to other UPS stores that did not come close to this customer service (UPS on Westgate Pkwy). I so appreciated this young man's level of service. Thank you!!
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June 2022 by gizzmo Dixon
This place does an amazing job at keeping it simple and easy to send stuff keep up the good work guys
