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July 2024 by Gary Gittleman
Nice clean safe location. Five stars!!!
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June 2024 by peewee patron
Great service from Julia. Good prices
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June 2024 by K Tilton
I have paid consistently and on time for 2 units at Save Green Self Storage in Arden, NC for 4 years. Yesterday, my access code did not work. My code was not necessary to get in the gate because, as I was told by the woman in the front office, the gate was always left open because it was broken but I needed the code to get into the building that housed my units. I was given another code and that one did not work either, so I was then was given a default code and finally got in the building.
Then my keys did not work. The woman at the gate had told me I could ask man who was working nearby to my units for help if the default code did not work, so I asked him for help with the keys. He explained he had previously managed another storage facility and was familiar with the problems people had with those locks, He graciously offered to come help to see if he could get my locks open. He tried the locks repeatedly and told me that the keys I had did not work on the locks on my units and explained that if I didn't have working keys, I'd have to have to call a locksmith.
I thanked him and continued jiggling the keys in the locks because I knew they were to correct keys and, after a few minutes, I got one lock open. I opened the door and there was someone else's stuff in my unit.
So now, one unit had someone else's stuff and the other I could not get open, so I called the front desk and was told they would do absolutely nothing but lend me a can of WD40. They wouldn't come down and look the other person's stuff or even recommend a local locksmith. I asked them how I should go about handling the situation and they told me they would not tell me anything or help me in any way, besides the can of WD40 of course.
I asked if I should call the police and she sarcastically told me "Yes, should call the police". So I called the police who explained the other person's stuff in my unit was a civil matter but that, once I got the other unit open, if my stuff was missing I should call him back and he'd send an officer down for a larceny.
The locksmith came. He confirmed that the lock I could not open had indeed been replaced with a different one and that he was shocked I that I had gotten the other one open because that one showed clear signs of damage.
Save Green Self Storage changed both of those locks and allowed another person to access my units and, when I attempted to rectify the problem, Save Green Self Storage refused to assist me with anything. Both the police officer and the locksmith were astonished and disgusted by the actions of Save Green Self Storage. I don't recommend you use them for your storage needs.
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June 2024 by Amy Campen
This is a nice facility/Very clean/ great Customer Service/ Good Prices
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June 2024 by Save Green Self Storage
Best Place for self storage in the area! 5-20-24
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June 2024 by David Collins
Great Storage Facility, Friendly Employees and Clean Property. 5.20.24
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May 2024 by jamaal Gibbs
They do a wonderful job over at save green self storage
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May 2024 by Tara Montgomery
Julia was so sweet!
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April 2024 by Chad Bailey
Tommy and Julia were very helpful with the move-in process. They made it convenient and easy when I had to transfer units as well. Highly recommend.
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April 2024 by Dashan
Fast and easy!! Highly recommend
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March 2024 by Keira Coverdale
Julia was prompt in returning my phone call. She was very clear about the process for renting the storage space and returning the truck rental. A very pleasant experience!
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March 2024 by Melissa Sequeira
Amazing customer service! Tommy was extremely friendly, knowledgeable and made sure I left with everything I needed
Thanks! ?
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February 2024 by Nancy Sluder
Great people. I grew up with Tommy. He's a great guy.
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February 2024 by Megan R
Great experience using this storage unit. Staff is also very friendly and helpful!
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February 2024 by Julia Sweitzer-Meadows
The management is awesome. Facility is secure and units are clean. Highly recommend
