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November 2024 by Jeanie Lamphear
The employees were welcoming and the facility was very clean!
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November 2024 by Clay Freeman
FIND A DIFFERENT GYM.
My subscription was charged in the middle of the Hurricane Helene disaster in the Asheville area where my home gym is located, and because the location (which would have been very difficult to access with the flooding and extensive tree fall blocking the roads) was supposedly open, they refused to refund my subscription. It was nearly impossible to have canceled my subscription in time because not only was there no electricity, there was also no internet connectivity all that week when I was billed.
Can we please place a stop on all automatic charges to regions that are experiencing disaster rather than profiting off of people who are suffering???
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November 2024 by Houston Lawless
My girlfriend and I car camp and use planet fitness to shower and use the bathroom. This is how I KNOW there are soaps being dispensed for the relief effort - in the women's locker room only. This is also how I know they are diligent about cleaning - in the women's locker room only.
If you are a man and you come here, expect to feel disgusting in a bathroom filled with hairs, urine, and feces, that by my own personal tracking hasn't been cleaned ONCE in 24 hours
If you're a woman, expect clean shiny bathrooms, free stuff,and smiling faces.
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November 2024 by Saya G
worth it even if all you go for is the tanning beds
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October 2024 by GeoCher
I'm from Charlotte. I'm in Arden helping with flood recovery efforts and bringing some supplies to help in a little way at Pisgah High School. This location is new to me. I was met with a professional and friendly staff. All of them. Good people. God help Western Carolina and those who lost much.
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October 2024 by Jake Ingle
It's my happy place
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October 2024 by Scott
Excellent equipment, plenty of space and the lunk alarm never slowed us down. A lot of good people in there as well.
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October 2024 by Ram Promaster
As of 10/13/24 post hurricane Helene; the hours have changed to reduced hours. My complaint is that neither Google, nor the Planet Fitness app, nor the phone system has the correct times for when the gym is actually open; this is customer service at its most basic level folks!!!! Since the owner can't bother themselves, I guess I will, please see the photo. I wonder when these highly inconvenient hours be lifted since I'm paying for a gym I can't use since I work like most of your customers.
Thank you.
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October 2024 by Gina Foster
We've always had a great experience , with a clean establishment and friendly staff!!!
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October 2024 by Knick Walker
I've been going here for 2 years now. Staff are great and clean facility!! Highly recommend!!
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October 2024 by Shelli Landis
Great club and so very clean! Highly recommend.
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October 2024 by Drew Stiteler
This place has really fallen to crap since I first started coming here a couple years back. Locker room and lockers are constantly filthy with no type of upkeep, ( broken hinges on locker doors,) TVs are regularly screwed up in the cardio section or half of them are all playing the same thing, staffing seems to be a revolving door as there's never consistently the same people at the front desk and management is NONEXISTENT from what I've seen. Definitely considering my other options out there as far as gyms go and SO SHOULD YOU if this is somewhere you're considering getting a membership! Get it together planet fitness!
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October 2024 by Explore More Just By Living Day 2 Day (EMJBLD2D)
Nice place. Always clean! Thank you for all you do! Thanks kindly & god bless!
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October 2024 by Patsy Bowden
Staff and facilities are great! Very nice and comfortable place to care for your body!
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September 2024 by L1GHT 1
Sad to see. We’ve been to dozens of Planet fitness across the southeast and this one is run the poorest. As others described handicapped shower changing has no seating area and the other stalls people had removed chairs and put by showers. The machines in Blackspa are dated poorly maintained out of order, tanning beds are filthy and it’s just a run for money barely keeping this place afloat. Integrity is lacking. I would NOT recommend . See pics attached of changing shower area and tanning bed cleanliness
