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“Highly recommend this store. Very respectful and nice employees, Nikki was very helpful with my problems and concerns, There was a Man training I didn’t catch his name but he was very respectful and helpful, answered everything I was needing assistance for. Overall very nice store and awesome employees!”
8:30AM - 8:30PM
159 Smokey Park Hwy, Asheville
Mobile Phone Accessories
“Jason (aka J Money) was amazing! He was so patient and helped us get the best deal for my son’s new phone with zero pressure. We had his full attention the entire time we were there, and he made sure we had everything we needed. Amazing customer service! The only place we will go for our phone service needs!”
“Cracked both front and back glass of my Samsung Galaxy S20FE. They didn't have the parts on hand but got them quickly and worked with me for when was best for me to come in. Took about an hour just as they said. Fair prices and great service highly recommend!”
8:30AM - 8:30PM
1857 Hendersonville Rd, Asheville
Mobile Phone Accessories
“Dropped my phone. Took it in, provided the information on replacement which arrived by mail 2 days later. Took both phones back to Verizon to have new phone loaded. They took care of it for nominal fee!”
“Asher helped multiple members of my family with trade ins and data transfer. VERY knowledgeable about all the products and honestly brightened our day. Thank you!”
“I recently had a problem, but it turns out it was a communication problem with a store representative. I visited the store and the Manager and his staff went above and beyond wonderful and took care of everything for me. Thank you very much!”
8:30AM - 8:30PM
851 Brevard Rd, Asheville
Mobile Phone Accessories
“I visited the Verizon store across from the Biltmore outlets in Inca today. My associate was Nate Neville. I’d like to say that he was very informative, helpful friendly, and knowledgeable about the iPhone that I had. What a nice experience!”
“I recently had the pleasure of dealing with AT&T for a service issue, and I am compelled to share my positive experience.
Firstly, their customer service was exceptional. The representative I spoke with was Levi, he was not only friendly and courteous but also incredibly knowledgeable. He patiently listened to my concerns and provided clear, step-by-step guidance to resolve the problem. He really impressed me.
my experience with AT&T was seamless and stress-free. He demonstrated a genuine commitment to customer satisfaction, which is why I highly recommend their services to anyone in need of reliable and efficient telecommunications support. Thank you, AT&T, and Levi for your exceptional service!”
“Carly is AMAZING. If you can ask for her. She's extremely knowledgeable, compassionate, empathetic, kind and thorough. I was having a bit of a breakdown and needed an affordable phone and had only ever been through Verizon and my bill was over 400 a month through them! Now I pay 45 and got a new phone and she walked me through EVERYTHING. Made the process easy peasy. I cannot rave enough over her. Metro really is the way to go. And don't forget... Ask for Carly cause she's just great. I'm so grateful for her. She will never know what I was going through and I honestly just needed something to be easy and affordable for once. I was in a really bad space mentally and emotionally. I'll truly be forever grateful. Give this girl the raise she deserves. She is indespensable to your company. She truly CARES about customer service and making sure her customers are happy with their service.through EVERYTHING”
“J.P. is a treasure! Great experience today upgrading my phone - I had to stay in the car (mobility issues) so friend brought him out to me. VERY helpful and considerate. Cricket is lucky to have such a fine young man representing them.”
“I personally want to say . Thank you so much David for not rejecting us for our color, we went to get help from ROB and he said they were all out of gold iPhones, could care less what else we wanted to do, and said David could help us. We waited for David, and the whole time Rob was helping other people that was not the same color as us, anyways we get with David and he pulls us out a Gold iPhone 12 and helped us with the whole process. He was really sweet and fun to work with . I give it 5 stars because overall of that, it was still a great experience David gave us . THANK YOU AGAIN DAVID we won’t forget this !!!”
“The owner Jason is a really good guy with amazing customer service . I had a issue and made sure to go above and beyond to correct the issue. Made a even more loyal customer out of me.”
“AT&T cut the fixed wireless service in the area with no forewarning or explanation about 3 months ago. They could care less! My area in NE Edneyville had no internet options other than satellite, or so I thought. The satellite is horrible (don't do it!) and will not connect to my work VPN. I felt my job was threatened by lack of internet. Rent an office or resign a state job the only options left. Nothing but absolute despair until I met a 2 teenagers in my neighborhood. I casually asked what internet they had and they said US Cellular. I was skeptical to say the least. My last attempt at Skyrunner was a abject failure with no service. In a last, desperate attempt, I contacted US Cellular in Hendersonville. They were able to tell me that I would likely have good service. Again skeptical, I went to the store and bought the equipment. Needless to say this service has saved me! It works flawlessly and is extraordinary fast! Tanner W. was an expert at the store and the price is exceptional compared to what I was paying AT&T for inferior service in comparison. This service has saved my life and contributes to everyone in Western NC by virtue of my job. I believe there should be a special place in hell for AT&T executives, their uncaring minions, and a special place in heaven for Tanner and US Cellular. They saved my life and career! Please give it a try. They will tell you if it will work or not. I cannot give a stronger recommendation!Price is reasonable- 70.00 with 300 GB60..00 with paper statements and direct pay.Modem is a 1 time charge of around 500.00, but this is interest free over 24 months! I walked out with just paying the tax..I am just a regular person with no previous experience with US Cellular, but Tanner came through with EXCEPTIONAL service when I concluded there were no other options than to rent an office in town! Thank you Tanner!”
“I enjoyed this store, and the staff was very friendly. I had to get a new phone because I lost mine here in North carolina. I highly recommend this T-Mobile because they're thorough they tell you honestly and they give you the best deals if they are available.”
“Joel sales rep really save me Money on my future payments to my on my existing bill by hooking me up with there Cricketwireless.com/ EBB program!!! JOEL your the man!! Thanks”
“Frank and his team were awesome. After a very bad experience at the AT&T stre in Forest City, I drove 45 miles to this store. All my concern and problems were handled in a timely,respectful and professional manner. Thank you.
I was ready to change carriers, but because of the exceptional service I received at this store I'm staying with AT&T.”
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“Friendliest service we’ve ever experienced at an AT&T. We were very impressed. New phone, new case, everything all set up, very thorough. Highly recommend. ZJ was the absolute best!”