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July 2023 by Julia P
highly recommend these guys if you have a sprinter van. they were able to fix the transmission of my 2006 dodge sprinter (mercedes engine) with 417,000 miles on it. after they fixed my van i drove it from north carolina to Washington state with no problems, the van is still running like a brand new van. they text back so quickly with updates on the work they’re doing to your car and they’ll send you pictures of parts you should consider servicing in the future. really excellent serviceServices: Transmission
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July 2023 by Julia P.
highly recommend these guys if you have a sprinter van. they were able to fix the transmission of my 2006 dodge sprinter (mercedes engine) with 417,000 miles on it. after they fixed my van i drove from north carolina to Washington state with no problems, the van is still running like a brand new van. they text back so quickly with updates on the work they're doing to your car and they'll send you pictures of parts you should consider servicing in the future. really excellent service
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June 2023 by Kyle Gustafson
Val is the best Mercedes Sprinter mechanic I have worked with. He is a great resource and knows these vans so well.
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April 2023 by The Hummingbird Agency
The Ultimate MB Sprinter Van Guru - Val!Just had my MB Sprinter serviced by Val at Import Auto Performance in WNC, and I'm blown away by his masterful work. Val is undoubtedly an expert in his field and has a true passion for what he does. Not only did he perform a thorough inspection and make necessary repairs, but he also offered valuable advice on how to maintain my van for optimal performance. Five stars for Val and Import Auto Performance!
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April 2023 by The Birds Nest ツ in Haile Village Center
Trustworthy and Expert Care for MB Sprinter VansAs an MB Sprinter van owner, I am thrilled to have found Val at Import Auto Performance in WNC. His deep knowledge and experience in handling Sprinter vans are second to none. Val's honesty and transparency during the whole process make him the only mechanic I trust with my van. Five stars for Val and Import Auto Performance – they've gained a loyal customer for life!
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April 2023 by Geoff Ferland
Top-notch Sprinter Van Service by Master Mechanic Val!I cannot say enough great things about Import Auto Performance and mechanic Val in WNC! As a Sprinter van owner, finding a specialist with Val's expertise and skill is truly a godsend. His in-depth knowledge and professionalism with MB Sprinter vans are simply unmatched. The attention to detail and thoroughness on my van have ensured a smooth and reliable drive every time. Thank you, Val, for your impeccable service. Highly recommended for all Sprinter owners!
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October 2022 by Gabriel E
I recently took my new to me w221 Mercedes S-Class to get a quote on a brake job, front and rear pads and rotors. I'm a Mercedes enthusiast and have always admired the rotting w140s and w126s decaying in front of Val's shop, anyway he quoted me $1500... When I winced a little he said it's cheap it's nothing Bla Bla Bla, saying the front rotors and pads for an s63 are $1500 just in parts... That had nothing to do with me, my car is an s450 not even a 550 let alone a v12 or AMG car. I didn't say anything just was kind of stunned by his imaginative figure. before I left he added I should just buy a Civic or something if this was a problem for me, condescending. Well Val here's what I did rather than scour Facebook marketplace for a Civic. I bought Zimmerman Rotors, Jurid Pads and new sensors on FCP Euro for $540 incl tax, FCP has a 15 to 20 percent premium over some sites selling OEM because of their lifetime replacement guarantee. so these parts could feasibly be attained for around 450-475. I had a local tire shop change them and bleed the system for $280, took them something to the effect of 2-3 hours tops, they've been bedded in and are working as they should be. Now this begs the question Val, where is this huge discrepancy were you screwing me on parts cost or quoting me 350-500/hr of your labor? If you presented me this garbage quote without the condescending attitude or just straight up told me you were busy and didn't want to do the job, I would not have written this review. I'm sure your work is decent if you don't mind getting bent over. Best of luck!
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July 2022 by Triple Faith
I’ve been entrusting my Audi A6 with Val for over ten years. He’s the most honest resource for auto repairs I’ve encountered. As a woman, he treats you with respect and fully explains auto systems/repairs needed. A dealer once told me I needed an extensive repair over $1,000 / after two days at his shopI picked up my car and the bill was zero. Val said absolutely nothing is wrong with the car! Probably the best recommendation I have gotten in Asheville. An expert in his fieldand as ethical as can be!
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May 2022 by Whitcomb Kincaid
Val has worked on on my trusty old Mercedes Sprinter Van formore than five years now. While sometimes the final bill is more than I thought it would be, more often it is less than anticipated. He did a magnificent job rebuilding my fuel injection system. The final bill was less than I anticipated He is very sympathetic to his customers and tries extremely hard to keep them happy. My office is more than a mile away from his shop and I can't remember how many dozen times he gave me a lift to my office down busy Hendersonville Road AND THEN picked me up to retrieve my van at his garage. He is generally a very positive person and, as a business owner myself, I freely give Import Auto Performance the highest possible recommendation.Services: Auto power window repair
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May 2022 by Mike B
Val I the best around, I highly recommend if you need repairs or even a simple oil change don't go anywhere else.Thanks Val for all the great service!
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April 2022 by Amanda Bickley
Val was really helpful! I have a 20 year old Jag that was having issues. The first place I took my car to was unable to figure out what the issue was. Val almost immediately knew the issue and was able to repair.Services: Auto engine diagnostic
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March 2022 by Tyler Mecer
I recently moved to Asheville from a city where I had family taking care of my car. From the time I got my first oil change I have trusted Val (Import Auto Performance) with my A4. That has recently changed and let me explain why.I went in for an Oil change and was informed after my oil change that I needed to replace all control arms. Val quoted me $2600. I went to All German Performance and got quoted $1524; A DIFFERENCE OF $1100 (almost half the bill). From there I went to Val for explanation and he was very short with his responses. I had to ring the bell twice to get his attention to the front desk. Val attributed the price difference to cost/quality of parts used. I have confirmed through multiple outlets and my family that Import Auto Performance tried to screw ball me out of $1100.IF you are looking for someone to trust with you car, I WOULD NOT SUGGEST IMPORT AUTO PERFORMANCE. All german performance uses the same parts (german made). I am VERY disappointed in Import Auto Performance as the owner TRIED taking advantage of a vulnerable customer with no connections or knowledge of the surrounding area. I willbe taking this to BBB as well.Service: General repairs & maintenance
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August 2021 by S E Burns
My 1967 Mercedes 230SL had the rear end go out. It took me a month or so to get the right part, during this time Val kept my car inside on a lift, tying up the bay. He was very patient with me, charged a fair price and really just treated me very well. Thanks ValService: Steering & suspension repair
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July 2021 by RSR
Best Porsche and BMW repair shop in Asheville in my opinion. Don't chase down a BMW repair or wait several months for a Porsche repair (been there, done that). Take your car to Val at Import Auto Performance. He and his team are honest, knowledgeable, reasonable and punctual.He has been servicing my X5's and 911 for several years now and have been thoroughly satisfied with all the work performed. He and his team will tell you what you need and don't need. It is hard to find that anymore in the German automotive repair industry in the Asheville area. Do yourself a favor, call Val the next time you need a service.Services: General repairs & maintenance
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June 2021 by Strictly Business
Best Porsche and BMW repair shop in Asheville in my opinion. Don't chase down a BMW repair or wait several months for a Porsche repair (been there, done that). Take your car to Val at Import Auto Performance. He and his team are honest, knowledgeable, reasonable and punctual.He has been servicing my X5's and 911 for several years now and have been thoroughly satisfied with all the work performed. He and his team will tell you what you need and don't need. It is hard to find that anymore in the German automotive repair industry in the Asheville area. Do yourself a favor, call Val the next time you need a service.Services: Steering/Suspension
