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September 2023 by Fahad S.
Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping needs. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.
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August 2023 by Yara Haq
These people are rude and unprofessional. I left many times items with a prepaid shipping label in the box they have for such type of shipments and it was not scanned and was lost. I just lost an item today that is expensive and her answer( are you sure you brought it here or to another location) ! yes I brought it here but looks like things disappear in your shop !This is horrible, unethical and not professional. I will never go there again beside the rude way of the old man who works there he always speaks in a very rude way to me.
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August 2023 by good boyzzz
Please dont buy any services without clearly asking them ... Pretty misleading and expensive place, will change the price after service.. just avoid altogether unless really critical need.
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May 2023 by FA
Not sure why there are negative reviews. Been to this place and the staff was super friendly and courteous! Definitely recommend this place for your shipping needs!
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April 2023 by Hannah Glenn
This place is disgusting in terms of attitude and false accusations. The management is beyond rude; nearly to the point of getting the police involved with this location. Spare yourself time and effort. Go to any other place to mail your packages.
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January 2023 by Jennifer Sirbaugh
Always receive amazing customer service at this location, employees are always smiling and eager to help.
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January 2023 by Prabha Nachi
I have been here multiple times but today was a bad experience with the notary. I would not recommend “HIM” for the notary and for his rude behavior!
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September 2022 by F. R. (Effective Problem Solving)
Nice people. Great service.Very disappointed it is not a 24 hours mailbox access service.I was hoping now for five years, they will invest in their business and make it 24 hours mailbox access, but has not happened.
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March 2022 by L O.
Great place for UPS and FedEx returns. They're friendly and helpful! I like them much better than the nearby UPS Store.
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March 2022 by Mona Emory
Was closed midday after 1PM with a sign, back in 25 minutes, no way to know when the 25 minutes started.
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February 2022 by Rebecca M.
I ship things about once every 1-2 weeks and they are very fast and helpful. I highly recommend them.
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January 2022 by Madhu Daparthi
Went there on Saturday 3:40pm to ship some items. I was looking around and this guy yells like “excuse me, what do you need?”, I said I need to ship these items. He immediately responded we’re closed, come back on Monday! where as sign says 4pm. Alright, Monday it is.. but with different shipper.
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September 2021 by Ally L
My 18yr old son went in two days in a row to get a paper notarized and was reprimanded by one of the workers for having an expired license....a license we’ve been trying to get taken care of during covid, but has been very difficult. He was very rude to my son and had no right to treat him with disrespect, plus it’s none of his business! I have been in your store numerous times and have had super friendly staff help me. There is one worker who is very rude. I will not be back because of him.
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September 2021 by Lucia Zhang
My husband and I drop off packages for pickup by the major logistics companies at this PostalAnnex almost daily. The young men working here are all superb. Helpful, kind, understanding. An older gentleman who works here is also friendly, but I have only had one encounter with him that I can remember. Mostly interact with the young man with the brownish-blonde hair -- very kind and helpful to all his customers. Couldn't recommend this place enough!
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June 2021 by Allison Lersch
My 18yr old son went in two days in a row to get a paper notarized and was reprimanded by one of the workers for having an expired license....a license we’ve been trying to get taken care of during covid, but has been very difficult. He was very rude to my son and had no right to treat him with disrespect, plus it’s none of his business! I have been in your store numerous times and have had super friendly staff help me. There is one worker who is very rude. I will not be back because of him.
