Mobile Phone Accessories near Apex, NC
17 locations found near Apex
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Mobile Phone Accessories
Mobile Phone Accessories
“I called ahead of coming in. Lexis was professional and kind on the phone. When I arrived, she made herself immediately available for me. She started the process of upgrading my phones and it was smooth and easy.I will be visiting with her again on Tuesday, to return my old phone and to discuss my U-Verse accounts.”
Mobile Phone Accessories
“Had a great experience at the Morrisville Verizon store. Benji was fantastic. He was personable and helpful and kept me updated on the progress of my phone order and any discounts. Very short wait at the store. Would highly recommend.”
Mobile Phone Accessories
“All the service was excellent from the beginning to the end, the sales representative and the manager were great since I crossed the door all the way to the end of the process, always looking for fast solutions.”
Mobile Phone Accessories
“I cannot express enough how impressed my wife and I were with the outstanding service we received at the Verizon store in Holly Springs, NC. Our experience was made exceptional by the dedicated and knowledgeable assistance of two incredible associates, Sloan, and Miller.My wife and I visited the store to upgrade her phone, and from the moment we walked in, Sloan and Miller went above and beyond to ensure we had a seamless and positive experience. One of the highlights of our visit was their exemplary customer service in navigating and resolving account issues. They demonstrated great diligence by promptly contacting Verizon Customer Service to address and resolve the issues, ensuring that we were not left unresolved.What truly set Sloan and Miller apart was their commitment to making the phone upgrade process smooth and tailored to our needs. They provided valuable recommendations on the latest phones, taking the time to understand our preferences and requirements. Their expertise was evident as they guided us through the selection process, ensuring we made an informed decision.The migration of data can often be a unnerving task, but Sloan and Miller tackled it with expertise and efficiency. They took the time to migrate all my wife's data flawlessly, ensuring that every application and piece of information made the transition seamlessly. Their attention to detail and dedication to customer satisfaction truly made this the best Verizon service experience we've ever encountered.Leaving the store with a new phone, an updated plan, and all the data seamlessly migrated was a testament to the exceptional service provided by Sloan and Miller. Their customer-centric approach, combined with their technical proficiency, made the entire process a pleasure.In a world where exceptional customer service can be hard to come by, Sloan and Miller at Verizon Holly Springs, NC, have set a new standard. Their commitment to putting the customer first has undoubtedly earned our loyalty. We will definitely be returning to this store for any future needs, based solely on the outstanding experience we had with Sloan and Miller.Thank you, Sloan, and Miller, for your exceptional service and for going above and beyond to ensure our satisfaction. You have truly exemplified what it means to prioritize the customer, and we are grateful for the outstanding service you provided.”
Mobile Phone Accessories
“I came in on my lunch break and only had about 30 minutes to replace my phone and get it set up. Cesar had me out of there in no time and was very outgoing and informative about the phone I was getting. Excellent customer service. I even had time left on my lunch to eat some food. This specific branch off of Miami Blvd in Durham NC never disappoints.”
Mobile Phone Accessories
“I didn't see any reason for improvement. All 3 of the staff member's working yesterday at the Holly springs , NC location, were not only incredibly polite but very very helpful and thorough in what they told me. Exceptional staff, super clean store & all around a 10 out of 10 experience.”
Mobile Phone Accessories
“I was dreading having to spend time taking care of updating my account, adding a new line and buying three new phones for my family. Wow! Easy-peasy all the way and the lady helping us, I think her name was Edith, was five star all the way. Friendly, professional and just an asset to the Verizon family.”
Mobile Phone Accessories
“I visited this store location often and when I do the atmosphere is so welcoming. I love the friendliness and support that is shared. I would also like to acknowledge Rosario Beristain and her team members; the services that they provide are above and beyond my expectations. Thanks for your service. I'd also like to add that i've been a loyal customer for about 9 years I believe.”
Mobile Phone Accessories
“Oh my God! I was having a problem with my phone for weeks and the gentleman stayed with me on the phone with customer service until they fixed it. He even put on a new screen protector for me!!”
11:00 AM - 7:00 PM
1117 Walnut St, Cary
Mobile Phone Accessories
“My whole family of 4 upgraded our phones to the 13 pro maxes. We had the best help! We are long time AT&T users and have always dreaded the upgrade process until Jordan helped us. This was the quickest, most efficient set up process we have ever had. He was kind, funny, attentive, and was transparent about pricing and made sure to utilize every discount he had access to. He helped us SAVE money monthly! As long as Jordan works here we will always request him!”
Mobile Phone Accessories
“They helped me so much for helping figure out solution to my phone problem today! They were patient, kind, professional and very helpful with this nontechnical person.”
Mobile Phone Accessories
“I went in and Jordan was AMAZING (he’s helped me before and I remembered him bc he’s so easy to talk to). He remembered me too, which was pretty great bc he sees so many customers. He was able to find the exact iwatch for me within my budget and set me up with a better plan than I was currently on (I’ve been an Att customer for 20+ years). In the 20+ years, I’ve never taken the time to write a review, but he deserves it and next time you need something from AT&T, ask for Jordan at Cary Towne Center in Cary, NC! He’ll take excellent care of you!! ⭐️⭐️⭐️⭐️⭐️”
Mobile Phone Accessories
“I have a big complaint about the quality of services of this company!! Their app is not functional, account data (in my case) was not available to third-party sites, which made it impossible to buy a new iPhone without changing providers. When transferring the room, the app asked me for $50 (no one knows why). However! All the stars deserve the store staff who helped me tremendously!! The young man communicated with the (defective) chatbot and returned my money (which the app decided to demand from me). I am very grateful to these guys and God bless them, and the management has to take a bonus!! Because they are the only advantage of this company!!!!”
Mobile Phone Accessories
“We came to this location for help after hours of trying to resolve a matter via the AT&T phone reps. Sydney was absolutely amazing and jumped in right away and called the appropriate people. She was able to resolve a matter that 4 other phone reps couldn’t. We appreciated her kindness and energy.”
Mobile Phone Accessories
“Amazing customer service! First of all I've never been in and out so fast, usually buying a new phone & service takes forever, but Faith and the young ladies in there did a great job! Highly recommend.”
Mobile Phone Accessories
“I visited this store regarding billing issues and John was super helpful, patient, and welcoming. He resolved my issues and helped me understand my monthly bill. I’ll be coming to this store whenever I have another problem or when I want to upgrade my devices! Thank you John!”
“A day before coming into the Apex location, I purchased a new phone at the Cary store and switched from T-Mobile to Verizon. I had 24 hours worth of issues and my phone would not recognize my number, nor would it accept or send calls or texts. I came into the Apex store, and Breanna went above and beyond to get all of my issues resolved. She spent around 2 hours on the phone with tech support until they finally resolved the issue and got my phone to work. I highly recommend visiting this Verizon store and seeking out Breanna for any assistance you may need. Her outstanding customer service truly made a difference.”