10AM - 8PM
720 W Williams St, Apex10AM - 8PM
2001 Creekside Landing Dr Suite C150, Apex“We went on a Friday afternoon and there were 3 employees working. We had made a phone help appointment online ahead of time and they were ready for us. Solved our problem and we were on our way.”
“Renee - fantastic job. Thank you. This store is great. Next person up always jumps out of their seat to come and help before you can even get through the door. I've become a huge fan. Will go here for all of my Verizon needs. Did I say Renee was great? She was. She is. Subsequent visits, every single person jumped at the opportunity to assist me. Why call Verizon when you can get immediate, in person customer service here. Best, Dan T.”
10AM - 8PM
1237 N Main St, Fuquay-Varina“Taijh was incredibly helpful and professional! My wife and I visited the store for my phone upgrade and left with not only a new phone, but also an experience that is hard to find in society today. Professional and personal, thank you Taijh for your help and we will most definitely be back!”
“Jason was very helpful and explained all my options in regard to a trade in. He switched over all my info with no issues. He was professional and an asset to your organization.”
“I had to port five numbers from another carrier ( whom I was NOT happy with) and take advantage of the emergency first responder program and premium for my family...while simultaneously doing ATT Fiber at home. Connor, Dev and Omar helped me get the wireless side completed EXACTLY as promised with no surprises handling everything start to finish... truly above and beyond... ( bc at times I can be a bit clueless with the change over stuff) Very helpful and professional young men... all three of them.”
“Great experience at this store and always get great customer service and am considering porting my whole family from T-Mobile to Verizon Wireless. Excellent service all around and proud to be a Verizon customer.”
“Working with SAMUEL M has been an absolute pleasure. He is professional and knowledgeable and also dedicated to providing top-notch service and support. The staff was great and answered all my questions. I was completely impressed with their professionalism and customer service. They took the time to understand my needs and provided fair pricing and value for money. I highly recommend this business. Thank you so much for the help, Samuel...!!”
“I was so pleased with the help Jacky Cortez did for me!!!! Theses girl here are amazing!!! So helpful and nice I will never think of going anywhere else but here there are truly amazing and they go beyond their job to help everyone out!!! Thanks for all they do!!!!”
10AM - 8PM
1017 Parkside Main St, Cary“Jazz was wonderful to work with. She was extremely knowledgeable on all products & services. She answered every question in great detail and provide context along with expert advise on which products she'd recommend. She made the upgrade process enjoyable.”
10AM - 7PM
1314 N Main St, Fuquay-Varina“Oh my God! I was having a problem with my phone for weeks and the gentleman stayed with me on the phone with customer service until they fixed it. He even put on a new screen protector for me!!”
“Stopped by for an upgrade and bill issue! Got taken care in a snap and got everything resolved with a great customer service from Anthony! He was awesome and helped patiently wuth every question and concern and with all I needed. He is your guy!!!!”
10AM - 8PM
204 Crossroads Blvd Suite 206, Cary“Faith and Jocelyn were excellent! Had to add line, get all new phones for each, they were extremely helpful and fantastic customer experience. Must come to this location if near the area, top notch.”
10AM - 8PM
5034 Arco St, Cary“John was fantastic I left AT&T years ago and decided to switch back mainly because of John respectful knowledgeable the whole crew there but John was outstanding”
10AM - 8PM
1117 Walnut St, Cary“I went to this store to get my son's phone repaired. Mark, with Asurion, was excellent! He was very knowledgeable and professional. He went above and beyond!”
“It was the most simple efficient visit I've ever had at any cellular company, all our questions were answered and all our problems had solutions! Best customer service ever!”
“I had a GREAT visit. Meesha helped me immediately and I left with a new iPhone 15 and she set it all up for me, put on my new case, screen protector, and camera cover. I didn’t lose anything from my old phone and I just couldn’t have been happier with my visit. Thank you Meesha and Alex for alll your help.”