Kohl's is a store that rewards the everyday, offering sales and Kohl's Cash to help customers save money. It carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products from Sephora, and home goods. The company emphasizes hassle-free returns, free store pickup, and shopping through its app. Kohl's Cares focuses on supporting communities. Many customers appreciate Kohl's for great service, with helpful cashiers who guide them through savings options like coupons and Kohl's Cash. It is a go-to place for kids' clothes and shoes, and the quality of products is often noted as good, making items a great choice for gifting. However, some express concerns, including frustration over the need to constantly track coupons for savings. A significant criticism involves the store opening during inclement weather, which is seen as a safety risk for employees and the public. Additionally, the strong smell from the Sephora section is mentioned as an overwhelming drawback that deters shopping visits.
