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September 2024 by Esau Harris
Thank you for a prompt response and resolution. Thank you for going the extra mile to create a great customer experience! Much appreciated!
The staff was friendly and knowledgeable and the salesman, Freddie was great, but the delivery of the vehicle could have been better. I’m finding it difficult to clean areas of the vehicle due to the location of the dirt and debris. In my opinion a new purchase should not have these issues. I wish my rating could be higher, this is the first time I’ve experienced something like this.
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September 2024 by Leigh Grantham
Everyone I worked with purchasing my vehicle was amazing! Very friendly and knowledgeable. We had a great experience from start to finish and would certainly work with them in any future purchases!
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September 2024 by Rheam Fathy
Service was fantastic. Everyone was very knowledgeable. Was anxious but this was a great experience. Marcus really knows his stuff.
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August 2024 by Kathy Moreland
Had a wonderful experience at Infiniti of Apex. Marcus was the best sales person! He was efficient, knowledgable and easy to work with! Highly recommend him for your next big purchase!! We arrived, didn't plan to get a car, took a test drive and boom! New owner of a QX55 in 3 hours!!
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August 2024 by MacArthur Edmundson
This is my fourth vehicle that I have purchased from Cross Roads Infiniti and all our vehicles have been serviced by them. We are very pleased with the maintenance and the service provided. Thank you Crossroads.
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August 2024 by Tim Trafficdatax
Thank you for your most recent service, its alwayts a pleasure - great communication throughout the service process is much appreciated.
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August 2024 by Sandra Ivarsson
Courteous and professional service reps who take the time to educate customers on the proper care for their car.
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August 2024 by sally chambers
We have had great service at this dealership. Very kind, friendly and professional in all aspects. Our salesman Freddie was terrific and made our new car purchase go very smoothly. When we went for our first service appt., again everyone was very kind and helpful with any questions that we had. We were very impressed also with the hand washing of our car before we left the dealership. They even included some wrapped cookies and waters to go on the ride home. We live an hour away from the dealership but it well worth the drive!
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August 2024 by Ankur Prakash
Freddie was awesome! Did all things necessary for a Sales Associate to make us feel safe and secure while making the decision to purchase not just ONE vehicle, but TWO!!! Appreciated his patience, ability to ask the right questions while listening more than talking. Ken (Finance) handled all the documents very well and explained pros and cons of all upgraded choices for maintaining our new investments. Can't wait to recommend family and friends!
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August 2024 by Michelle Simonetti
We had a fabulous experience today; great personnel, extremely knowledgeable and efficient. Kudos to Freddie who is one of the best sales associates I have ever had the pleasure to work with. Thank you!!
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August 2024 by Regina Crump
My experience with Crossroad Infiniti was awesome from start to finish. Great purchase with great incentives.
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August 2024 by Charles George
The salespeople were very professional and willing to make sure I found the right car for me. After trying a few different cars on the lot, none of which had what I wanted, they identified several cars from other locations, including one which I ended up purchasing. The sales process was very professional and was not high pressure.
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August 2024 by Vanessa Henderson
Jackson Walters great help last several times. He was the only person that helped hook my Bluetooth through my car after asking for assistance through others at the dealership.
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August 2024 by Keshia Johnson
This review is solely for the Sales Manager, Aaron Strickland, who went above and beyond to make sure that I was a satisfied customer after some miscommunication occurred with my buying process. Thank you, Aaron for reaching out to me directly and being completely honest and understanding with everything that transpired.
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August 2024 by Vas Chellappa
Infiniti makes good cars .. that is why I have been buying Infiniti cars for more than 30 years ...Infiniti cars have NEVER let me down! They are absolutely 100% reliable in all kinds of weather PLUS …they last for an incredibly long time …
Another reason that I keep buying Infiniti cars is because of the amazing service that CrossRoads Infiniti South offers .. this is the most amazing dealership that I have seen. The service staff are HONEST .. HELPFUL .. and do EXCELLENT WORK ..
The sales staff are very good as well - including the General Manager (Jeremy Melton). The sales team offer vehicles at a fair price and the trade in value is also very fair!
Thank you, Crossroads. It has been wonderful to have such an excellent dealership in the Cary/Apex area.
Thank you!