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April 2024 by Crystal Hilaire
Absolutely unreal terrible experience here. I made an appointment online for 4-15 at 7 PM. I walk in at 6:50 stating that I had an appointment and the 2 ladies at the front said “not here you don’t” I said yes, I made an appointment and 1 goes “no you didn’t, not here” and I said yes I made an appointment online. The front desk lady continues to go “that’s impossible, you couldn’t have” and I state again yes I did. I then confirmed the address and showed her the text confirmation I received indicating my appointment and she said “no that’s impossible, we can’t control what’s online were closed, we closed at 6” at this point, I had no issue with them being closed. It was tax day so they closed early- even though
their business page and online show they are open until 8. That’s fine. They insisted I was making up that I had an appointment so I asked to speak to someone who could help me get better service hoping I can get an option for another day to come in. A third lady walk up and yelled “this is the best you’re gonna get.” Literally a perfect display of how poorly people treat people. Complete incompetence.
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April 2024 by Grace Carroll
Great place to get your taxes done, they explain everything
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April 2024 by Chris Sawyer
Excellent Customer Service.
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April 2024 by Zack Shaikh
Madsen, Norbert (Bert!) is Awesome!!! to work with and very knowledgeable of tax codes!
Many Thanks
Zack
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February 2024 by Dusty Glover
they changed the system so everyone is trying to learn it so it takes a little longer
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April 2023 by Angela Atanasio-Medeiros
If you're looking for experienced tax advisors, this is the office for you. I walked away, learning a few new things about how to be better prepared for the following year's submission. I appreciated the warm, kind demeanor and expertise, and knowledgeable services we received from Suzan Boone, Master Tax Advisor. We found a gem discovering her.We look forward to continuing to use H&R Block (Suzan) services.Thank you!
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October 2022 by Lauren S
Would definitely recommend utilizing this HR Block location!Suzan Boone prepared my taxes and she was AWESOME!! So efficient, thorough, helpful, patient, and informative. I came with two stacks of papers to sort through (1099 worker), and she navigated through all of them, utilizing what was needed, and helping me to reorganize the ones that weren’t for safekeeping in the future!I thought it would take all day to complete my taxes (like it does when I try to do them myself), however Suzan had my taxes completed and submitted in less than an hour and a half! She is amazing with the work she does. And she’s also a very warm, friendly, funny, and kind person.Her secretary was fantastic as well! Helpful, friendly, thorough, welcoming, and informative! Thank you both soooo much!! I look forward to working with you all next year! I hope you enjoy your break between now and the next tax season!
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August 2022 by Eleanor Everett
great fast service
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August 2022 by Maria Biron
I love how easy and quick it was
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August 2022 by Caroline Brock
Excellent service
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April 2022 by Shanta Patel
I like the friendly and professional service your employees provide.
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April 2022 by John Dorius
Hard to get ahold of Suzan and unorganized. Did not see when we uploaded more documents and we had to follow up many times to get our taxes filed on time.
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April 2022 by MIchael Lesney
The Professional service I received from Paula Webster.
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February 2022 by Jessica Delgado
Very thorough explanation of the process and breakdown of my tax refund. Something I have never experienced before! Paula is extremely patient and helped me get one very important thing off my checklist!
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February 2022 by Jim Fenton
The tax preparer I have worked with there now for 2 years is excellent to deal with.