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June 2024 by Jeffrey Chamberlain
Not family friendly. Won’t allow any customers to use a shopping cart, not even my pregnant wife also holding our 1 year old. Not allowed to use baby seat shopping cart. Don’t buy here! They don’t care you have to hold the baby or chase him down the aisle.
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March 2024 by Russell Villard
Love finding treasures. Wished they treated the employees better. They put out stuff every day, and I go every day and love the selection.
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December 2023 by Sarah
Staff is not very pleasant. Went there today to try and donate several kids size bikes that are in great condition. We were treated as if our donation was a waste of their time. When asked if we could donate some, we were told they would only accept a couple of the "best looking" ones. Ma'am this is a goodwill. Really rubbed me the wrong way.
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December 2023 by Steve Knoblock
Like most NC Goodwills it’s not fancy and somewhat messy. The thing I dislike most is how the toys are randomly thrown into a bin.
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November 2023 by Mariz Botros
I'd like to share my recent experience at the Apex, NC store. Today, I visited the store with my kids and my mom to shop for some items. While there, I found a PC chair for my son, but it didn't have a price tag.I took the chair to the cashier, and he mentioned that he needed to ask his manager about the price. Upon returning, he informed me that the manager didn't have the time to address it. I politely requested to speak with her.The manager returned with a less-than-friendly attitude, asking, "What do you want, ma'am?" I kindly requested that she price the chair as it was intended to be a Christmas gift for my son. She responded by yelling at me, saying she was too busy, waving her hand in my face, and then she shut the back door, displaying complete disrespect.This incident was very embarrassing, especially with an audience. I'm currently pregnant, and the stress of this encounter caused my blood sugar to spike to 200, leaving me unable to drive. I had to call my husband to pick us up.
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October 2023 by Teresa Faye
It's becoming questionable at this point if any Goodwill can be considered a thrift store. But a regular store due to it's pricing methods. I agree with others that prices have increased on donated merchandise. Bikes are way to much household items are laughably high some shoes even curled at the toe because their so worn, have been individually priced to high. I can window shop on rodeo drive in Beverly hills not in goodwill
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September 2023 by Daniela D.
Nice and clean. Fair prices. Clothes hanged by color, not by size. There are some bins you can go thru in the back, a lot of items to choose from. Everything from slippers to books and bikes. Very well kept and organized. I'll come back!
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September 2023 by Jessica Smith
I went to register to pay for 2 pair of children's shoe's size 11 which says on the wall and on the website $2.89 a pair for children's shoes. So the total should have been $5.78 and $6.18 with tax. I ask could she break a $100 cash bill. The lady said she did not have enough change yet which is understandable so I was going to pay with debt card but she said my total was $8.99. This is unacceptable and I'm not sure why the correct prices that are on the wall right behind the register are not honored.
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August 2023 by Ashlyn Velazquez
The comedy of the year, I found a vase for 39.99 but the original price was 35.99, she says that she will leave it in the price, after we donate the things to them they want to win everything. I will not donate or shop here again. ? Ridiculous.
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July 2023 by Meh M
Thrift store shopping was once fun, enjoyable and frugal….. This review is about how excessively priced some items are for items that are received for FREE. This is extremely disappointing and unfair. The manager is also horribly rude to customers and at times loud and aggressive. Hoping someone reads this and responds accordingly
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July 2023 by Catherine Stone
Prices are too high for FREE DONATED items. Many things are priced close to original new in store prices, esp artwork. For example, they are asking $10 for a damaged frame that sold at Kirklands NEW for $20.
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June 2023 by Samuel R Williams
Sold me two defective TVs. I went back to ask them about it and they said they test everything and blamed the broken screens on me. Do not buy anything but clothes from here. They could care less if things are broken or not. They will still sell them. The assistant manager I spoke to was rude and condescending as well.
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June 2023 by Veronica
It’s okay…. Some stuff are overpriced
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April 2023 by Marsha B.
Permanent marker ruins everything. Prices are getting out of control. Many items priced more than regular stores.Chipped up plates for $10 each. There's a woman who has a chair right by the back door everyday 8-9 hours a day waiting for new items to come out and grabs everything good. Some women that work there including one of the managers complain out loud about the customers and ignore you at the checkout just making you wait and wait while they they gather clothing from the dressing room. Not the best goodwill around. Very Very dirty, but cleaner than the one in Cary.
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February 2023 by Tiffiney Nichols
Loved shooting here for a diverse selection of clothing, home goods, tools, building supplies, as well as books.
