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December 2023 by James M.
I'd like to take a moment to share my experience with Bee Safe Storage in Apex, NC, which has been nothing short of remarkable. As someone who has seen various storage facilities over the years, I can attest that Bee Safe is in a league of its own.What struck me first about Bee Safe was the cleanliness of the facility. It's clear that they take great pride in maintaining a spotless environment. However, what truly sets them apart is the warmth and professionalism of their staff. They go out of their way to be helpful and exhibit a genuine concern for their customers' needs, a quality that is quite rare these days.A feature that I particularly appreciated was their policy on accepting deliveries directly to my storage unit without any additional fees. All that was required was a simple waiver. This level of customer service is indicative of a business that values its clients over profit, a refreshing approach in today's world.My personal interaction with Bee Safe further solidified my high regard for them. Initially, I reserved a unit online, which was an effortless process. When I realized I needed more space, the staff facilitated my move to a larger unit without any complications. Impressively, they offered me the more favorable rate from my original agreement. This kind of consideration and flexibility is a testament to their customer-first mentality.Throughout my dealings with Bee Safe, I have encountered numerous examples of their exceptional service. It's challenging to fully express my appreciation in a brief review. Bee Safe has been more than just a storage facility; they have been a reliable and supportive resource for my personal and business needs.To the team at Bee Safe Storage in Apex, NC: I extend my heartfelt thanks. Your commitment to outstanding customer service has been deeply appreciated. This review is a modest expression of my gratitude for the exceptional experience you've provided.
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December 2023 by Nick M.
The staff at this facility were incredibly helpful! As soon as I booked the unit, they called and checked to see if I had questions or concerns! I only needed the storage for about a month as I was moving, and they were helping to save me money and time at every step! Any time I walked into the office they had a smile on their face and were happy to help and answer any questions I had! They also have a truck to rent to help move stuff into the storage unit that was a way better price than any other truck rental company. I had a wonderful experience here, and definitely recommend. I had a first floor, interior 5x10 unit. It was a clean and well maintained, and a reasonable price.
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August 2023 by Luke Perry
Mike and Chad were incredible and easy to work with. Smooth rental.
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August 2023 by Jennifer Royall
Kai was super helpful in getting me into the right space for me!
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July 2023 by Tawn Ellerbe
Great experience so far! I am a new customer and must say it was a pleasure meeting Michael and Chad. They’re both kind, helpful and professional. I look forward to doing business with them. Five Stars!
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July 2023 by Bill
Excellent, extremely clean and well-run facility that has a bright and inviting atmosphere. Chad, the manager, is wonderful. He is extremely helpful, gets to know his customers personally, and is a great problem solver. We would only ever use this location because of the excellent experience we have had there.
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June 2023 by karen craig
This location is the worse! The customer service is bad. They don't know what they are talking about. It is not totally climate control as my items had mold on it which it didn't have when we stored it. AND they raise the rent every 3 months!! Bad!! Totally bad business!!! Working on getting out!
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June 2023 by Jean-Pierre Wetli
Clean, safe, affordable place to store your stuff! Easy access with the Cubesmart app.
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May 2023 by Natalie Macklin
The general manager, Ayana was beyond proficient, warm and helpful. This place was perfect for transitioning from west coast to east coast during covid.
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January 2023 by Steve Caffo
Ginger was super helpful!Update: just left the unit after several years. Chad was very helpful getting us moved out. Highly recommend bee safe - it was always clean, well run and secure.
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November 2022 by Glenn Hoskin
What a great experience at the Apex NC Bee Safe Storage. Aaron Nighswander, the general manager was easily accessible for stopping by or setting up an appointment. Other storage facilities were not. During my visit Aaron was extremely knowledgeable about assessing my storage capacity needs and was patient while I ask many questions. When we closed today the process was clearly explained as well as seamless. One thing you will notice at this facility is just how clean and organized it is. Spotless with many nice size hand carts available for moving. Folks here are very reliable!
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September 2022 by Andrew Crumley
Aaron was extremely helpful and accommodating while looking for a unit. Many thanks for your help!
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August 2022 by Lisa Reynolds
We loved BEE SAFE Storage. Staff is friendly & helpful. Buildings are clean & well-lit. Great location near Home Depot in Apex.
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July 2022 by Elizabeth Wilson
Stay away from this location. I had a unit flood 3 times with no damage . so we moved our unit to drier ground and it flooded. This time we had damage. We tried working with them but in the end we got scammed. The company knows they have a roof issue but have not gotten it fixed. Yes i can file insurance but figure I have over a $1000 in moving time and cost. No one will return my phone calls. I will be moving out as soon as I settle. They sold a product ( climate controlled) that they know flooded when it rains hard. Funny I could have keep the items in my moist barn and saved a lot of money and maybe would have my keepsake art and etc.Beware they have lots of contracts you sign that only allows you to claim insurance. The regional manager has a phone number that you can not call back. Aaron at the store is such a good guy I have tried to keep him out of this. DO NOT put anything sentimental in your units and make sure to buy the biggest insurance policy they have. Interesting that a climate controlled unit is not liable for rain. Makes me believe working with a mom and pop storage unit would be the best choice.Oh I got a reply from my last negative post but they did not respond.
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June 2022 by Michael Bustin
Aaron N., General Manager in Apex, NC was incredibly nice, professional, knowledgeable, courteous, quick and helpful. A rare breed/individual. I would hire him in a heart beat so watch out! The facility was super clean, easily accessible and convenient to home. Awesome experience! Keep up the good work!
