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March 2024 by Kayla Miller
I’ve been there multiple times within the past couple of months for the kids. Caine has helped us every time, he knows the shoes & definitely helps the kids on what shoes are the best! He’s super patient =)
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March 2024 by shaquana tucker
The workers was very helpful. Even help me look pick out some sneakers because I was undecided
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March 2024 by Lo Rolley
Favorite place to get my sneakers .. raffles are hard but i win a lot so im not complaining
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February 2024 by sarah c
Arrived yesterday night 5 minutes till closing and wasn’t rushed out of there. Purchased nikes and thought the two guys there were very nice considering we asked questions and tried on a pair of shoes. Will be back for more items in the future.
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January 2024 by Rainer Hines
Not a big selection of items but clean and friendly store
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December 2023 by Bob Deen
great job. helpful friendly staff
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November 2023 by JC Benjamin
Had a guy by the name of Caine in the albemarle store was patient and kind
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October 2023 by Marcia Beachum
Staff act like it's almost an inconvenience to help at times. Definitely not kid friendly
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August 2023 by crystal Carney
No one spoke one word while we were in this store. Hideous customer service and I would not spend 1 cent here. Went home and bought the shoes, I found them for less. I normally advocate buying and supporting local but if your employees are too busy chatting with their friends then I’m not a needed customer
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April 2023 by Kaila Garcia
Just awful experience everytime I've come here. I'm especially aggravated with the lack of knowledge of store wide sales that should be posted in ALL stores. It's not like they seem to care if the customer is satisfied and comes back anyway. I live close to this location but I'll definitely be going to Concord for now on. Smh
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March 2023 by Wendee Ponds
We purchased a Jordan jersey, was told my a sales rep that it was included in the 50% off sale. This is the only reason I told my son I would buy it. When we got to checkout, it rang up at full price, $120. The sales rep that gave us the information confirmed to the cashier that he had told us it was on sale. She walked over and checked some signage looking for a date on it, not sure what this would mean. She came back over to the register and said the sign didn’t have a date so it was going to be full price. I asked her since I was told it was half off and the rep confirmed he told me that, couldn’t she honor that. She stated that she could not without store manager approval. I realize that I could have chosen to not make the purchase but my son was excited about getting the jersey. Please make employees aware of current sales and what’s included, or at least provide resources that they can use to provide accurate information to customers.
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February 2023 by Daniel Terhune
Small but well put together
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December 2022 by Wendy J.
I walked into your new store with three sales associates working. None of them spoke to me. The didn't look up from their phones. You may need to hire someone with sales experience.
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September 2022 by Heidi Franks
Walked in and browsed around the store for 15 minutes. Stopped at held a pair of shoes I would’ve like to have tried on for at least 5 minutes while not one employee greeted me or acknowledge a customer needed assistance. Very disappointed.
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May 2022 by Teena Morgan
Great customer service and New store looks Awesome
