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“I absolutely love this bank and love the employees! I have worked with Pam numerous times and she is always pleasant and personable, even congratulated my husband on his credit score! Thoy always recognizes my husband and I when we walk in, even if we hadn't stepped foot in the building in a year! She always asks how we are and is so friendly.”
“The tellers are always wonderful. They help me with my needs. They bring joy to my day. I highly recommend this branch to anyone who needs to open an account. I think you would enjoy their cheerful service!”
“After having a bad experience in Concord, I went to the Albemarle branch. Jodi Lyons was the representative that assisted my dad and I. She spend a lot of time with us explaining things to us with thoughtfulness and caring. She was excellent. I would highly recommend her”
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“I am incredibly satisfied with the exceptional service I receive from this Bank. Both my personal and business financial needs have been handled smoothly and efficiently, making banking with them a truly pleasant experience.
A special thanks goes out to Heather, Adrianne, and Kris. Heather’s professionalism and attention to detail have been invaluable, ensuring all my transactions and inquiries are addressed promptly. Kris’s knowledgeable assistance has made managing my accounts easy and stress-free. Adrianne’s such a friendly person. Her expertise and dedication to customer service have been evident in every interaction, making complex financial processes straightforward and manageable.
Their combined efforts have made a significant positive impact on my banking experience. I highly recommend First Citizens Bank for their outstanding service and the exceptional team that supports their clients.”