-
May 2023 by Candace D.
My husband's family has always taken their pets here. However, since knowing my husband I have only had a handful of good experiences here. In all honesty, my first experience was a horrible one. We were visiting his parents here in Albemarle, as we lived in Charlotte at the time. One of my dogs, we were unsure of which, got into rat poison. It was close to the end of operating hours on a Saturday. However, I called and notified them that we were 10 to 15 minutes out and what the emergency was. We arrived two minutes after operating hours, and the doors were locked and no cars for in sight. This tells me that they possibly even left before the end of operating hours. We then had to drive 45 minutes to an emergency clinic in Charlotte to have my dog taken care of. (sidenote: on the way to Charlotte I called our primary vet at the time. The vet had already left, but the receptionist gave me where to go, and she even called ahead for us. The following Monday, my primary vet actually called me to check on my dogs, even though he had not seen them when the emergency happened. ) I did not experience them again until recently. My husband and I moved back to Stanley county. We would take them there to get shots, but other than that my dogs were pretty healthy. However, one of my dogs had seizures out of nowhere. I actually took him to West stanly (also owned by Dr. Griffin) where they pretty much told me, they couldn't do anything for him and sent me to a Charlotte again. The next few occurrences were fine. However, they do not take appointments and so either you have to have a job that is flexible or take time off. Not very conducive to working individuals with 9-to-5 jobs. Also, they will not see animals between 12 and two, when most people have lunch. This makes it very hard to get your animal the treatment they need. Recently, my dog, Sammy started his treatment for seizures again. When they gave me his prescription, they never stated anything except 30 days later I needed to come back to have his blood work done. I came back. Luckily, I had the day off, however, I guess I was right at the cusp of when his blood work had to be taken, although no one had told me previously . Instead of rushing him back to have blood work taken they let me sit there for 20 to 30 minutes before informing me they couldn't do anything. They extended my prescription for two weeks. Needless to say, the next time I came, they refused to take my dogs blood again. They attempted to place the blame on me. However, they used incorrect language in describing when I needed to return. When I asked to speak to the vet, I was met with attitude . There's no doubt I got attitude back. When the vet finally spoke to me, she automatically had attitude and didn't care about the dog or my time. It was their policy and they didn't care if my dog got tested or not. Which is sad since without the meds, he could have seizures. You would think the wellbeing of the animal would come before all else. Also, be aware, if you question them, you will be banned.
-
April 2023 by Chrissy K.
Staff and Vets have always treated my fur babies with loving care and us with respect and understanding. Thank You Albemarle Animal Clinic!!
-
June 2021 by Jennifer H.
I have my animal here for 20 years and they talked to me like I was a dog. Don't even get started here. Sam Griffen also refused to come to the car to put my friends elderly dog to sleep. Avoid!!
-
August 2020 by Rebecca D.
This is an unusual clinic there are no appointments you come and wait your turn. I went in really early and didn't have to wait too long. I brought my Pekingese in to be put to sleep. They require two shots one to relax and another about 10 minutes later to put to sleep. My dog had the first shot. He was asleep. I was having a really hard time and about half way thru asked the tech if I could have an office visit first to be sure putting to sleep was right. About a minute later the doc came in and told me to get out and never come back again. I was stunned he was acting like a brat with absolutely no consideration or professionalism. I got my dog who was totally out and left.
-
April 2020 by Pam L.
We have used Albemarle Animal Clinic for at least 35 years. They have been through changes in owners a couple times and had changes in some of the doctors during this time. The staff now is amazing! They have helped us through many serious illnesses with our cats and a couple dogs. They are so caring and cost friendly. They take their time with each pet. Because of this they are extremely busy. So, sometimes you have to wait your turn, but they get to you in a timely manner. I have never been asked to pay up front for any pet. They will even work with you on payment if necessary, if you are an established customer. No other vet in Stanly County is anywhere close to as good or reasonably priced as Albemarle Animal Clinic!
-
April 2020 by Roger Butler
Professionalism and KINDNESS.
-
December 2019 by Ruth Fraley
A SPECIAL THANK YOU TO EVERYONE AT ALBEMARLE ANIMAL CLINIC FOR ALL YOUR CARE AND LOVE IN TAKING CARE OF SAM AND SUNNI..IT'S GREATLY APPRECIATED. YOU ALL ARE THE BEST!!
-
August 2019 by Terry Pleasant
Most comprehensive care my Gracie ever had. Would not think of going anywhere else.
-
August 2018 by Kristen K.
My mother called Albemarle Animal Clinic this morning to c about putting her dog of 14 years down he had started to show signs of giving up. They made her wait in the car for 30 minuets. And still had to call while in the car with him. Then made it a point to make payment while her best friend and companion waits in misery in the car. What kind of vet is this? Never going back....
-
July 2018 by Julie P.
My husband just took our sick cat to Albemarle Animal Clinic because she is projectile vomiting and sneezing. My husband put me on the phone while the vet was in the room. The vet said he was going to give my cat an injection of Convenia. I told him I did not want my cat to receive that injection and that I was more than comfortable administering oral antibiotics to my cat. He told my husband to find another vet and walked out of the room!!!!!! I was on speakerphone and heard him say this! So my husband is going back home with our sick cat. I should have a voice in my pet's healthcare and that shouldn't offend the vet. I will need a new vet for my pets. I have never been talked to like this. I am mortified.
