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February 2024 by Christine Curran
The worst. I would call in and confirm my prescription is ready drive out there from deep down at the end of Farmington to be told they don’t have it. TAKE THE DRIVE TO FOSTERS IN MOCKSVILLE!! They appreciate your business. This cooperation has gone down! It’s all their locations. Stop supporting this business!!!
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February 2024 by Andrew Paterson
The absolute worst on the pharmacy side. Walgreens as a whole. Never in my life have I been to a pharmacy that NEVER has anything in stock. They don’t care if it’s medication that is needed to live, it’s not their problem. Complete disregard. If you know you have prescriptions that are filled EVERY. SINGLE. MONTH. but somehow it’s always out of stock. Why? If you talk to one employee they tell you one thing and then next says oh, I don’t know, I wasn’t here yesterday. What?! You’re dealing with medications that help keep people alive - to do that you should probably try caring a little.
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February 2024 by Shaneka Wall
The worst experience. 1, why do you want people to come in for a covid test? 2, what's the point of an appointment if you're not going to try to respect the time.
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December 2023 by Brittany Faron
The pharmacy NEVER answers their phone. I am both a patient and a provider and I can never speak to someone when I call. I called to ask a simple question and was on hold for over an hour before someone finally answered. When you go in, there are plenty of staff members working so there isn't truly a reason they ignore a phone ringing for an hour! If you're the manager, maybe you should intervene....The photo lab is also an issue. I have ordered photos via the app and then when I arrive, nobody has printed them for hours so you have to wait for someone to acknowledge the order and then print them. I know everywhere is understaffed, but if you own the building or are a manager, it's your responsibility to be there at the end of the day.
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December 2023 by Ben Atchley
Walgreens is almost impossible to call. The drive-up window is not staffed. The lines are usually long inside inside.
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December 2023 by Lori Gentry
Tre is awesome. He deserves a raise or promotion!This store is very clean
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December 2023 by J K
They really are having issues. Most of the time don’t refill with the app until you call or show up. If you call expect to hold for 30 min at least. Everyone is nice. Pretty horrible service.
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November 2023 by Danielle Smith
The pharmacy NEVER answers their phone. As I am writing this review I am on hold ( about 20 minutes now) to ask them why my prescription that was sent in on the 9th has not been filled yet, it's the 17th. Every month I pick up my Rx they are backordered, every time. When you try to call to speak with someone no one will answer the phone. I will transfer all of my family's prescriptions somewhere else which will help me greatly and this Walgreens won't even miss us!
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November 2023 by Tricky Lemon
So. I think this is likely a management issue. Frequently the drive thru is closed. This happens for a variety of reasons. Now lack of staff much like an infection can be cleared up with correct treatment.The treatment, pay the employees who are here every time I come here and are thus reliable $4.00 more an hr offering new hires $2.00 more.This level of busy drive thru or not, shouldn’t be a 40 minute wait to fill unless they have been instructed to only fill what shows day of.Additionally, if closing the drive thru would be better have a person answer the phone.The desk and pharmacy employees are lovely and people are so mean to them.
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October 2023 by Taylor Lewis
2nd day of trying to get my prescription… 1st day I waited in line outside and there were 7 cars in front of me so I went inside instead just to stand behind 5 people. Then when I got to the counter, the lady told me my prescription wasn’t there. I went home and called the pharmacy again and they told me wrong.. my prescription WAS there!! Went back 2nd day waited in line 30 minutes !!!
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October 2023 by Jared Hansen
Pharmacy staff didn't fulfill my prescription transfer and wasted my time.
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September 2023 by Dawn Jackson
The walgreens pharmacy in Advance North Carolina is impossible to get anyone on the phone every time you call you wait 30 minutes or longer today I ha e been waiting an 1 hour and 30 minutes with no answer yet.
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June 2023 by Shannon Mathis
Ordered photos online and they were ready days before they were supposed to be
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May 2023 by Amy Dalton
I went to Walgreens today, the store is clean and organized and miss Kathy is so sweet BUT there was a male employee that I witnessed snapping at Kathy TWICE when she was just asking him a question. Once was when I first walked into the store and the second time was on the way out. There was no need for that type of behavior or attitude. Management needs to step in. Employees shouldnt be treated like that especially by a coworker.
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May 2023 by Sjbgob Notrub
Nice customer service . Its Covid testing procedures are not at all what sent in Walgreens confirmation email. Then 2 hr test still waiting 18hrs later.