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“The Winston-Salem branch of Charles Schwab has been extremely helpful to our business. My business partner and I decided to open our company’s SEP IRAs at Charles Schwab because we both have Schwab accounts and have been happy with the performance of Schwab and the ease of doing business with them. When we needed to get more employees who qualified for our SEP IRA added, Jesse at the Winston-Salem branch was instrumental in ensuring that we were able to meet the timeframe that we were under to get them added. He had great follow through, contacted us with updates, etc. I would highly recommend Charles Schwab and Jesse at the Winston-Salem branch.”
9AM - 5PM
1554 N Peace Haven Rd, Winston-Salem
Banks
“The ladies that work at this bank are exceptional! They always greet you with a smile. I never feel like they're in a rush. I was recently in the hospital and they sent me a Get Well Soon card. These ladies are friendly and engaging and I look forward to seeing them each week.”
“Best stuff ever always very helpful and courteous. Jennifer is the one that tells me she does an outstanding job, but the rest of the staff are always very pleasant. Always very very helpful.”
“i saw that someone by the name of Lisa gave this bank a (1) star....and i am not saying that she didn't have a legitimate reason to do so... however, as for me... i moved to winston salem in 2013 and started banking with these folks...and have been in the office a million times...not once have i witnessed a dissatisfied customer or have I myself been mistreated...on the contrary...often times when people walk into the lobby they will greet each other and actually hold a sincere conversation... as for me. i am always cheerfully greeted...(which all businesses should do) and it doesn't feel fake. They are pleasant, always there when they are suppose to be there, courteous, professional, the gentleman that helps me with the loans and customer service has always been exceptional in his work and i have always been super satisfied....i decided to write the review on this bank, because i also have an account at bank of america on stratford rd, next to harris teeter and i recently had a very terrible experience there and it is not the first time. I wrote a one star review for them...and realized that i had never given these folks a 'GOOD REVIEW" AND THAT THEY DESERVED IT.... REGARDING bank of america, i keep that account as a Christmas account for someone....but it is not my business acccount... anyhow...stay away from bank of america and I would use the 1st citizens bank...office on trenwest drive... to me each bank is almost as an independent running business... actually most franchises are that way...and within a business with multi locations...there will be good and bad...(there might be other 1st citizens offices with bad customer service..yet i have a sense that the company has a real culture of customer service, unlike Bank of America, where their culture is mainly of bad customer service) .however....it all comes down to the people at that place.... and the folks at 1st citizens on trenwest drive , have never failed me, so i felt that i wanted to give them 5stars...just because ! .... thanks to all of you at 1st citizens! I appreciate you ! and to all you folks. (stay away from bank of america ! if you value your money! )”
“Always a warm reception and personal recognition even by new employees. Have been very helpful with all services requested of them. Atmosphere is more that of a small, home town bank from the past yet services are very modern.”
9AM - 5PM
401 Knollwood St, Winston-Salem
Banks
“I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive experiences ahead.”
“Wow! Best banking experience I've ever had and I'm 48. Kiara is absolutely the most informative, thorough, and analytic for what's best for my needs and pretty much blew out of the water, any other banking experience I've ever had for professionality and looking out for what's best for the customer. Thank you very much and when you leave the bank, you should stop at BOBO's (Robinhood Rd) in the next parking lot over by the YMCA. Make sure you get the potato soup! Thank you again Kiara.”
“Megan Ratcliff is AMAZING! Started a new business bank account within 30 minutes (okay a little more because I was a bit chatty)! Will definitely be bringing future business to this bank from this ONE experience.”
“Jill was responsive and always willing and able to answer any questions. I couldn’t have asked for anything more!!! I would recommend her to anyone needing a mortgage!!!”
“I came this this bank to cash a check for my new job and I quickly fell in love with their amazing culture and hospitality! 10/10 best bank if your looking for great customer service and swiftness!”
“Best bank around! They have served us very well for many, many years and we have no plans of moving from them. Great customer service and friendly people every time we go inside or to the drive thru!! Great bank!!☺️”
“When I came to Woodforest , I needed help because someone had purchased a couple things on my card and Tia was very understanding. She was very nice and informative, very courteous. I appreciate her help and I hope if I ever come back hope I don’t have to but I hope she’s the one that waits on me. Her service was right on time. Woodforest is the best bank in the world.”
9AM - 5PM
2095 N Peace Haven Rd, Winston-Salem
Banks
“Very friendly, knowledgeable and helpful staff who easily passed on important information. For example, “the documents you need to sign will be at the front with…” and they were always on top of it.”
9AM - 5PM
3200 Truliant Way, Winston-Salem
Banks
“It was great April was wonderful and helping me decide what checking account and savings and what I could do in the near future everybody was just super nice there.”
9AM - 5PM
1691 Westbrook Plaza Dr, Winston-Salem
Banks
“Martha was very helpful. She provided several investments opportunity offered by Allegacy Federal Credit Union, that I was unaware of. The entire staff were very welcoming and professional. Thanks to Martha for her excellent customer service.”
“Wow so impressive Ian I can’t thank you enough with helping refinance my auto loan you made it so easy and simple . I got a lower rate and lower payments . He did everything I asked and never once I did I feel stressed or have to wait . He made sure to update me every step of the way .Excellent customer and more !”
“The staff all helped me when they passed by even though we’ve already been helped. They constantly made sure we were set. Ryan Helm was also very helpful and patient with us. I felt very at ease and comfortable at this branch location :)”
9AM - 5PM
352 NC-801, Advance
Banks
“The bank has really competitive rates, but this location's staff is GREAT! They make you feel like family, everyone is always in a good mood, and seems to genuinely love what they are doing. I really enjoy going to see the ladies at this location, and have never once not had a question answered or a need left unaddressed.If you are looking for a local bank to do business with, Bank OZK in Advance gets my highest recommendation!”
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“This bank is amazing! Was able to make an account all online. The next day was able to apply for a car loan and got approved the day after! They helped me do it all thru email. I’m so pleased with them :)”